Rogers & Rogers Nissan

Hi, I just want to inform that on Case#: [redacted] from customer [redacted] I sent an email to customer ( [redacted] @yahoo.com) on 5/5/2017I apologized for the inconvenience and I informed about her cancellations:-Gap refund check was sent on 4/28/2017-Security Plus refund check was sent on 5/5/2017I offered my help on further questionsToday I sent another email and Voice Mail but I have not received any responseIf you need further information please let me know, [redacted] ***Owner Loyalty ManagerRogers and Rogers NissanBus.760-352-ext [redacted] Highway Imperial Ca 92251Map to Dealership

Hi ***,The interest is not included in the $19,500, is included in your monthly payment onlyThe interest amount accumulated was 30dlls but for the inconvenience we will give you a check of 60dllsBefore we print the check it is very important for us to know if you agree.Have a wonderful week, I will wait for the customer response [redacted] ***Owner Loyalty ManagerRogers and Rogers NissanBus.760-352-ext [redacted] ***Cell.760-996-Highway Imperial Ca 92251Map to Dealership

In FebI purchases a vehicleThe worst buying experience everThe manager ***/saleman [redacted] was tricky and underhandedI wished I would have been better prepared And although I had asked several times if I could return the vehicle, [redacted] stated noWhen I asked the finance person, [redacted] , he stated it would cost me $dollarsI hadn't even drove the vehicle off the lotThe problem is not the vehicleIts the business practices of those who work there I decided to cancel the GAP insurance and the Security Plus warranty which was close to $3700, in order to get the purchase price of the car closer to what I had been told I was told this information would go to the bank I am trying to refinance my vehicle through my bank, but I can not get a pay-off without the GAP and warranty costSo I called Rogers and RogersAfter two emails and countless calls, finally I was called and told that the paper work was sent to Security PlusMind you, this is now over two months, an

I talked to customer *** *** by phone several timesWe as a dealership offered him a full refund on his extended warranty products and he requested us to sent by emailOn October 12th, I sent the following email:Dear *** ***, As per our phone
conversation we offer you to cancel any extended warranty products added in your retail contract for your Nissan Sentra (VIN: 3N1AB7AP2HY244790) on March 31, -Security Plus Extended Warranty (60months/60,000miles/$deductible) $3,000-Security Plus Tire and Wheel $1,950TOTAL $4,950 We normally refund a pro-rated amount but just for this time we will refund the total amount $4,This refund will go to the Lienholder and it will not lower your monthly payment but it will lower your total amount Finance. Please enjoy your vehicle, If you have further questions don’t hesitate to contact us *** ***Owner Loyalty ManagerRogers and Rogers Nissan

To Nissan Motor Corp.Our case number is *** and we are attending to your invitation to explain what happened with my deal with Rogers and Rogers Nissan, in the City of Imperial CA.On March 31, invited by Mr*** *** a new car salesman of said dealer, I visited this business to hear their offer, which was verbally days for the first payment, cero down, and cero interest, and a lower monthly payment than what was paying on my present car; 461.00, a Toyota Corolla in perfect condition and with only 21K miles on, arrived at around A.M., and the deal was signed at around P.M., was kept all this time listening to many different offers from the salesman, who kept going back and forth to the finance office, every time he came back with a different monthly payment, told them to forget about the deal and to give back my car keys, but they kept insisting on their effort to retain them, telling me the goodness of their deal, but nothing was happening to see t

In FebI purchases a vehicleThe worst buying experience everThe manager ***/saleman *** was tricky and underhandedI wished I would have been better prepared And although I had asked several times if I could return the vehicle, *** stated noWhen I asked the finance person, ***, he stated it would cost me $dollarsI hadn't even drove the vehicle off the lotThe problem is not the vehicleIts the business practices of those who work there
I decided to cancel the GAP insurance and the Security Plus warranty which was close to $3700, in order to get the purchase price of the car closer to what I had been told I was told this information would go to the bank
I am trying to refinance my vehicle through my bank, but I can not get a pay-off without the GAP and warranty costSo I called Rogers and RogersAfter two emails and countless calls, finally I was called and told that the paper work was sent to Security PlusMind you, this is now over two months, an

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Hi [redacted],The interest is not included in the $19,500, is included in your monthly payment only. The interest amount accumulated was 30dlls but for the inconvenience we will give you a check of 60dlls. Before we print the check it is very important for us to know if you agree.Have a wonderful week, I will wait for the customer response. [redacted]Owner Loyalty ManagerRogers and Rogers NissanBus.760-352-2900 ext[redacted]Cell.760-996-56402361 Highway 86 Imperial Ca 92251Map to Dealership

Hi, I just want to inform that on Case#: [redacted] from customer [redacted]. I sent an email to customer ([redacted]@yahoo.com) on 5/5/2017I apologized for the inconvenience and I informed about her cancellations:-Gap refund check was sent on 4/28/2017-Security...

Plus refund check was sent on 5/5/2017I offered my help on further questions. Today I sent another email and Voice Mail but I have not received any response. If you need further information please let me know,   [redacted]Owner Loyalty ManagerRogers and Rogers NissanBus.760-352-2900 ext[redacted]2361 Highway 86 Imperial Ca 92251Map to Dealership