Roger's Flooring is aware of Mr*** concerns. After the original complaint, our procedure is to inspect with client to review issues and then instruct original installer to repair. After this was completed, Mr*** still complained of some issues. It was inspected a
second time to determine what was repaired after original service. Mr*** was contacted on May approximately at 9:am and a different installation crew has been scheduled with Mr*** for May to repair issues that are still a concern. After repair on May from a different installation crew, Mr*** will be contacted to review his satisfaction with installation and repairs
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this is a great step towards resolving the problem
Sincerely,
*** ***
Roger's Flooring is aware of Mr*** concerns. After the original complaint, our procedure is to inspect with client to review issues and then instruct original installer to repair. After this was completed, Mr*** still complained of some issues. It was inspected a
second time to determine what was repaired after original service. Mr*** was contacted on May approximately at 9:am and a different installation crew has been scheduled with Mr*** for May to repair issues that are still a concern. After repair on May from a different installation crew, Mr*** will be contacted to review his satisfaction with installation and repairs
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this is a great step towards resolving the problem
Sincerely,
*** ***