Rod's Tree Service & Landscaping Reviews (%countItem)
Rod's Tree Service & Landscaping Rating
Address: 17 Connelly Ave., Budd Lake, New Jersey, United States, 07828-2526
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+1 (862) 251-4735 |
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We had 12 yards of soil delivered and grass seed to fill in bare spots.
It turns out that the soil was street dirt, not top soil and not enough straw
was put on top to protect the seeds from erosion.
Rod did come back and agreed that we needed more seeding - still not
satisfactory. In fact, he had said that he'd come back to take another look.
He never showed up 2 weeks later as promised. 3 phone messages were never returned,
on top of it, he had me pay in cash, so I have no recourse.
I placed an order with Rods Tree Service for a delievery of “seasoned” wood. After confirming with the secretary that the would was seasoned and clean wood I set up delievery for a wensday morning. The delivery never arrived on that day and I followed up wth the company. After speaking with the secretary she stated the order is on the desk and should have went out but must have been misplaced. She stated the order will be delivered that Saturday. Saturday came and I was delievered wet, mud covered wood that is unable to be burned. I called immediately and complained requesting to speak with Rod. The secretary never called me back after telling me she will return my phone call after speaking with the owner Rod. I have called for over a month straight now leaving voicemails requesting to speak to someone to resolve this matter. The business is now dodging my calls and refuses to return my calls. I have been scammed out of money for a product that I did not order.
We are terribly sorry to hear the customer was not satisfied with our product. We pride on providing great customer service and product as possible. I was unable of the dissatisfaction of *** but I will be more than happy to provide him with full refund of the product purchased. We will mail out a check to the address provided for the $100.00 again we apologize if he was not satisfied with the product but we were not aware of the situation.