ROCKY'S AUTO REPAIR SERVICE & SALES, INC.

Handwritten response

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response
because:I was lead to believe that Rocky’s Auto Repair is a legitimate
businessThe engine was shipped to the business address for Rocky’s Auto
Repair and the work was performed on the business propertyThe model that this
business is operating under is a bad practice and not professional
The fact is that the work was not done correctly nor did the
mechanic fix the original problem or the subsequent problem that he createdI was
forced to take the vehicle to a different mechanic shop at which time the
engine was re-installed to resolve the issuesRocky’s Auto Repair mechanic shop
cannot be trusted; it is my experience that the mechanics steal your parts and
replace them with less expensive partsI have documentation and pictures to
prove my statements
The bottom line is the vehicle was worked on by Rocky’s Auto
Repair mechanic and the work was not completed correctlyI was forced to take
the vehicle to a different mechanic shop to have the same work completed in a
professional manner with “No Leaks”
The picture attached is a snapshot of me in the shop with my
vehicle when I realize the many issue with the repair shop
I need to be compensated for money paid to Rocky’s Auto
Repair shopIf this is not resolved in an expeditious manner, I will pursue
legal action to the fullest extent of the law
Regards,
*** ***