Rocky Mountain Spine & Sport Physical Therapy

The customer informed us about chips in her granite. After speaking with Katie D[redacted], our customer service supervisor, the customer was unaware that granite can chip and thought that her countertop was defective. Katie explained stone and it's natural qualities while also explaining the...

process on filling chips. She mentioned that we will fill the chips for free this time. Service is scheduled for Friday, March 3rd.

This matter is in the hands of our attorney and we are working with the customer to resolve the issue.