Rocktomic Labs

I warn you all please dismiss all the fake paid for reviews you see from accounts with only 1 or 2 reviews written on Google and elsewhere. This company is a complete joke and are outright liars. I've wasted the last 8 months paying these con-artists $150 per month in their platinum plan while integrating them into my already pre-existing supplement line.

Everything seemed fine during the design process until actual orders started rolling in. 90% of my first 20 orders were tremendously late by multiple weeks with no real explanation on their part only one excuse after another. I've contacted their sham of a customer service department multiple times to try to resolve shipping issues and database issues as I had these jokesters connected to my already successful Amazon store. They've done irreparable damage to my brand and trust with their incompetence and outright lies about fulfillment and inventory.

Once I figured out their scam they stopped responding to my voicemails and emails altogether further cementing the fact this company in unable to do anything their false advertising says. Please go on their Facebook page, read the real reviews here, and look elsewhere you will start to see others facing these same issues buried in a lot of fake poorly written paid for reviews. I can only blame myself for not doing more research into this despicable and untruthful company. Learn from me to save your money, time, and reputation.

Rocktomic is refusing to give us our money back that we invested in hopes that they would follow through with their services.
We have spoken with Marco Garcia from Rocktomic in regard to building our brand. The company has gone through some changes including getting rid of one of the owners and Marco assured us that things will be ok. So far things haven't been OK. They wanted access to our website to link their API which they didn't do. The product designs took longer than expected. And Marco started to avoid us. Rocktomic also pushed our design completion date onto the next billing cycle so they could bill us again. I am very frustrated with the service or the lack of service. We would like a full refund of our money spent as we relied on them to finish their end of the contract. Other points of contact Chris *** and Andy ***.

Service was not provided as described and I requested a refund within 30 days of their money-back guarantee period. Immediately after bringing their attention that I was no longer interested in working with them, I was told that I had to go through their entire program in order to be considered for a refund. No service was provided yet Rocktomic refuses to issue a refund.
Product_Or_Service: Supplement Manufacturing