Rockets of Awesome

This initial charge for $was processed due to a return lapsing the 12/ [redacted] deadline that was required for all product to be back at our warehouseA return was in transit back to us during this time, but it appears that this was not captured in our system correctlyFor this reason, we determined that this product was not being returned within the deadline issued, and a charge was processed.The refund of all products returned automatically occurred on 12/ [redacted] when the items were received and scanned back in our warehouse.In terms of the speed of a refund reaching an account, we are unfortunately limited in what we can do to speed that process upGenerally we estimate 4-business days for the process to take placeThe customer has been contacted, and refunded for additional amounts due to the circumstances and the frustration caused

This initial charge for $268.00 was processed due to a return lapsing the 12/** deadline that was required for all product to be back at our warehouse. A return was in transit back to us during this time, but it appears that this was not captured in our system correctly. For this reason, we...

determined that this product was not being returned within the deadline issued, and a charge was processed.The refund of all products returned automatically occurred on 12/** when the items were received and scanned back in our warehouse.In terms of the speed of a refund reaching an account, we are unfortunately limited in what we can do to speed that process up. Generally we estimate 4-7 business days for the process to take place. The customer has been contacted, and refunded for additional amounts due to the circumstances and the frustration caused