Rock & Water Creations

To the Revdex.com: The ring was purchased on approximately September 12, at Dynasty JewelersApproximately two weeks later the customer returned A stone had fallen out which we repaired at no charge A year later the ring was brought backIt had been damaged and was mis-shapedWe repaired the ring with a charge Two weeks later the customer returned The ring was destroyedThere were prongs and diamonds missing, they looked like they were shaved offWe offered to repair the ring with a charge When the customer purchased the ring there was no explicit or implicit guarantee against wear and tear by the customerWe have sold a few other rings in this style and we have never had any customer concerns about the ringSincerely,

To the Revdex.com:       The ring was purchased on approximately September 12, 2013 at Dynasty Jewelers. Approximately two weeks later the customer returned.  A stone had fallen out which we repaired at no charge.    A year later the ring was...

brought back. It had been damaged and was mis-shaped. We repaired the ring with a charge.     Two weeks later the customer returned.  The ring was destroyed. There were prongs and diamonds missing,  they looked like they were shaved off. We offered to repair the ring with a charge.     When the customer purchased the ring there was no explicit or implicit guarantee against wear and tear by the customer. We have sold a few other rings in this style and we have never had any customer concerns about the ring. Sincerely,