Roc-Euro

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The merchant agreed to issue a full credit but never didI have not received a credit from the merchant I am in the process of disputing the charge with my credit card company Regards, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below The merchant agreed to issue a full credit but never didI have not received a credit from the merchant I am in the process of disputing the charge with my credit card company Regards, [redacted]

Called business and spoke with owner (John) he stated that this consumer requested a charge back and they had their refund before the complaint was filed

Spoke with business and he claimed he was accepting the liability and was doing chargeback for $on his computer as we spoke on the phone I will notify consumer

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does
not resolve my complaint. For your reference, details of the offer I reviewed appear below
1) I have not received a credit from the company as stated2) my credit card company issued me a temporary credit and are investigating the issue, the business has not responded to their attempts
Regards,
*** ***

Spoke with business and he claimed he was accepting the liability and was doing chargeback for $on his computer as we spoke on the phone I will notify consumer

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does
not resolve my complaint. For your reference, details of the offer I reviewed appear below
1) I have not received a credit from the company as stated2) my credit card company issued me a temporary credit and are investigating the issue, the business has not responded to their attempts
Regards,
*** ***

Called business and spoke with owner (John) he stated that this consumer requested a charge back and they had their refund before the complaint was filed?

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my
complaint.? For your reference, details of the offer I reviewed appear below
The merchant agreed to issue a full credit but never didI have not received a credit from the merchant? I am in the process of disputing the charge with my credit card company
Regards,
[redacted]

Called business and spoke with owner (John) he stated that this consumer requested a charge back and they had their refund before the complaint was filed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
The merchant agreed to issue a full credit but never did. I have not received a credit from the merchant.  I am in the process of disputing the charge with my credit card company.
Regards,
[redacted]