Robinson's Wrecker Service Reviews (1)
Robinson's Wrecker Service Rating
Description: Towing - Automotive, Motor Vehicle Towing (NAICS: 488410)
Address: 8416 Old Richfood Rd, Mechanicsville, Virginia, United States, 23116
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In this age of technology the art of great customer service is a lost art. My experience with this company has confirmed this statement. The young man who came to tow my vehicle was unfriendly, stiff and downright cold with his monosyllable answers to my questions and not making eye contact. The ride over to the car repair shop was unbearable. At one point he pulled out his cell phone to look at it while driving during the rainy drive. Needless to say, I was relieved to make it to my final destination safely. I was not surprised when he left without even saying one word to me or making eye contact. An unpleasant experience overall.