Complaint: [redacted] I am rejecting this response because: This is factually untrue...I have not been offered anything from them to settle this problem permanently and I have sent off emails to them recently to resolve the problem only to be ignored again like in the past...the area in question that I was aware of in a picture taken far away was one of the costliest to fix because from far away they called it a blemish that could not be seen in the pictureHigh mileage vehicles doesn`t mean they are wrecks which they called this car stunning and straight in their ad but it was the opposite when I received it I do not expect this to get resolved from this dealership even though they finally admitted in emails on the online website that I bought this car from that they were at fault and wanted to make it right only because of a company they hired to settle this dispute and they ruled in my favor against this dealership and I haven`t heard from them since I have sent them emails recently for this to get resolved and if it does I will inform the Revdex.com Regards, [redacted] ***
We are picking the title up from DMV this weekThe customer still has a valid temp tag and our ads all state titles can take up to daysThere is no issue here what so ever and title will be sent out this week.Eric
Complaint: [redacted] I am rejecting this response because: This is factually untrue...I have not been offered anything from them to settle this problem permanently and I have sent off emails to them recently to resolve the problem only to be ignored again like in the past...the area in question that I was aware of in a picture taken far away was one of the costliest to fix because from far away they called it a blemish that could not be seen in the pictureHigh mileage vehicles doesn`t mean they are wrecks which they called this car stunning and straight in their ad but it was the opposite when I received it I do not expect this to get resolved from this dealership even though they finally admitted in emails on the online website that I bought this car from that they were at fault and wanted to make it right only because of a company they hired to settle this dispute and they ruled in my favor against this dealership and I haven`t heard from them since I have sent them emails recently for this to get resolved and if it does I will inform the Revdex.com Regards, [redacted] ***
We have worked to a settlement and are taking the vehicle backThe buyer has agreed to update you about this once the process is complete.***
We are picking the title up from DMV this weekThe customer still has a valid temp tag and our ads all state titles can take up to daysThere is no issue here what so ever and title will be sent out this week.Eric