Robert R Andreas & Sons Incorporated

Initial Business Response / [redacted] (1000, 8, 2014/08/29) */ Contact Name and Title: [redacted] G [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @aol.com We are well aware of the homeowner's dissatisfaction with our companyWe apologize for the inconvenience this has caused himOur foreman, ***, was on the job at all times and communicated everything with the homeowner throughout the projectEven though we do not agree with some of his issues we are willing to meet his "desired resolution" of replacing consecutive driveway slabs completely (total sizes are 36'-9" x 8'-5") to include the proper expansion joints starting at the rear corner of the house and heading eastward with the same specifications as was originally contractedWe will coordinate this replacement with [redacted] so that he is home when we do this and when the weather is conducive to pour concreteI hope this satisfies this complaint

Initial Business Response /* (1000, 8, 2014/08/29) */
Contact Name and Title: [redacted] G. [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@aol.com
We are well aware of the homeowner's dissatisfaction with our company. We apologize for the inconvenience this has caused him. Our...

foreman, [redacted], was on the job at all times and communicated everything with the homeowner throughout the project. Even though we do not agree with some of his issues we are willing to meet his "desired resolution" of replacing 6 consecutive driveway slabs completely (total sizes are 36'-9" x 8'-5") to include the proper expansion joints starting at the rear corner of the house and heading eastward with the same specifications as was originally contracted. We will coordinate this replacement with [redacted] so that he is home when we do this and when the weather is conducive to pour concrete. I hope this satisfies this complaint.