Robert Purol Contractor

Upon receipt of complaint I contacted researched the situation and confirmed that both memberships were cancelled effective immediately on February 16th after the General Manager spoke with her. I personally followed up with [redacted] to say how sorry I was for her loss and to discuss her displeasure at...

the handling of her situation. Upon cancellation [redacted] and her husband both had a massage credit on their accounts that we will be refunding via check. - Ashley M[redacted]