Robert Lapp Excavating, Trucking & Logging

Review: [redacted] was hired to do driveway work that he under estimated to get the job. He installed 10 culverts which 8 don't work. His workmanship was shoddy as well as unreliable. He accidentally cut the primary electric that he helped install with his electrician friend and than denied any wrong doing. We are currently redoing ALL of his work and realize that he spoke a good line but reality, he doesn't know what he is doing.I would never recommend him to anyone.Desired Settlement: He should compensate for repairing the bad splice he caused which cost us an extra $1000.

Business

Response:

September **, 2013

Dear Mid - Hudson Dispute Services Mediator,

The driveway work that I estimated was not under estimated to get the job. Sometimes jobs can require some more or less material depending on the ground and how it goes into place. [redacted] was made aware of this and agreed that should that be the case the billing would be affected accordingly. I did not accidentally cut the primary electric, that was done by the electrician and was/is his responsibility. There is no reason to redo all of my work as it was done properly. I have pictures that I took throughout the varies steps of this job that could be provided if needed. [redacted] has paid me for the work I had done, one would imagine if my work was not satisfactory she would have held payment until it was satisfactory. I have been informed by other contractors in the area that she is known for making unfounded complaints.

If any further information is needed please feel free to call me ###-###-#### or email me [redacted] .

Thank you,

[redacted] Excavating & Trucking

Consumer

Response:

I notified Mr. [redacted] that the driveway he built for us was being washed away after some rains. After asking Mr. [redacted] to repair his defective work and having him refuse, we had two different contractors come to inspect the work and was told that Mr. [redacted] had used the wrong type of culvert and that everything was undersized and not sloping properly. Mr. [redacted] installed 10 culverts and 9 of the 10 culverts that he installed are not working. The consequence is that, with every rain fall, our driveway is being washed away by the water his culverts were supposed to divert.

Mr. [redacted] recommended the electrician who installed our line from the street to the house. That electrician, who was specifically recommended by Mr. [redacted], is the person who told me that Mr. [redacted] cut the electric line with his equipment. The only equipment that could do that damage was the equipment operated by Mr. [redacted]. The electrician didn't have any equipment on site that could do that type of damage. Mr. [redacted] is clearly responsible for the severed line and should have been professional enough to admit it and to repair his damage.

I have photographs documenting all of the phases of Mr.[redacted]'s work and photographs showing where the driveway has washed away.

In conclusion, we are not in the habit of filing complaints. We are good clients and regularly pay our bills. That is what we did with Mr. [redacted]. And, that is what we do with anyone who provides us with a service. That is our responsibility. However, contractors that are professional stand behind their work. Mr. [redacted] does not stand behind his work.

Regards,

Business

Response:

Hi [redacted],

I'm just writing to follow up on this complaint as we have not gotten a response as of yet. However,

we did receive a letter

from The Revdex.com stating that we haven't

addressed the complaint. Could you please

check into this and let me know where we are at with this.

Thank You, [redacted]

[redacted] Excavating &

Trucking ###-###-#### I ###-###-####

September **, 2013

Dear Mid - Hudson Dispute Services Mediator,

The driveway work

that I estimated was not under estimated to get the job. Sometimes jobs can require

some more or less

material depending on the ground

and how it goes into

place. [redacted]

was made aware

of this and agreed

that should that be the case the billing would

be affected accordingly. I did not accidentally cut the primary electric, that

was done by the electrician and was/is his responsibility. There

is no reason to redo all of my work as it was done properly. I have pictures that Itook throughout the varies steps

of this job that

could be provided if needed.

[redacted] has paid me for the work I had done,

one would imagine

if my work was not satisfactory she would have

held payment until

it was satisfactory. I have been informed by other contractors in the area

that she is known for making unfounded complaints.