Robert Half International, Inc& Accountemps

I spoke with [redacted] on Thursday, February 26, at 8:am to address his concernsFor customer satisfaction I have offered to replace the key for Mr [redacted] at no charge, and he has acceptedHe will be coming by the dealership at his convenience to get a new key and have it programmed.As Mr [redacted] stated the key was already loose (damaged), however we will be replacing the key for the customerTo address the statement that he called on 2/25/and the service advisor and manager were not available, I asked Mr [redacted] if he left a message and he said that he did notThis concern has been addressed and the key will be replaced[redacted] ***Parts & Service DirectorDuval Honda###-###-####