Robert F. Rider, PLC

Review: I owe back taxes.. I payed over $2000.00 to resolve these issues and to remove levys. they sent one letter of compromise.it was turn down by the irs and the state of va..sence than my money of $1600.00 in my bank account was taken by the state of va...Mr. [redacted] and his representative Mr. [redacted] has done nothing sence...they both assured me that they could help resolve these issues...I am no better off now than the day I walked in Mr. [redacted]s office...I have sence learned I am not the only one they have done this too.. they just took my money.Desired Settlement: apology and my money back..

Business

Response:

In response to your letter April 16, 2014, I would offer the following in answer to

the complaint by [redacted].

On July 27, 2011, my associate, [redacted] and I met with Mr. [redacted] to

discuss his tax problems. Mr. [redacted] was substantially indebted to the United States and

the Commonwealth of Virginia due to years of unpaid taxes. Mr. [redacted] was advised

that before anything could be done on his behalf he had to be up to date with filing of all

tax returns. Once the returns were filed, then an Offer in Compromise (OIC) could be

considered for submission on his behalf. The client agreed to get the returns filed for

further consideration of an OIC.

Representation of Mr. [redacted] interests began on July 27, 2011 and concluded on

September 24, 2012. The IRS had rejected the Offer in Compromise because the client

was not making his estimated payments as required. The client was called and advised of

this outcome.

On September 24, 2012, upon request by our offices, we received a letter from the

IRS advising that they had placed the client's account in an "uncollectable status" since

he was unable to pay. Thus, no further collection attempts would be made on Mr.

[redacted]. During the period of this representation of Mr. [redacted], he called several times,

and more particularly, in the later stages complained of inaction by the IRS and related

concerns. He would appear at my offices on several occasions to vent his dissatisfaction

with the whole process. Mr. [redacted] called on several occasions to complain that Mr.

[redacted] or I had "done nothing" in the representation of his interests. Not only was that

statement completely false, it was without any foundation. Nonetheless, because of Mr.

[redacted]' dissatisfaction, I discussed with Mr. [redacted] filing an additional Offer in

Compromise (at no charge to the client) on behalf Mr. [redacted]. Agreeing, Mr. [redacted]

wrote to Mr. [redacted] on December 3, 2012 outlining our willingness to prepare a new

Offer in Compromise on his behalf. Rather than repeat the terms of that letter, I am

enclosing it for your information. I would advise that after submission of this letter to

Mr. [redacted], we never heard anything in regard to the collection of the information

requested so that we could file another Offer in Compromise on his behalf. This lack of

co-operation was fairly typical of the total time that we represented Mr. [redacted].

I am enclosing a time sheet prepared by Mr. [redacted] during the time of our

representation. I have not included the hours I worked on this case. Additionally, I am

enclosing a copy of the letter that was sent on December 3, 2012 that went unanswered

by Mr. [redacted].

Please let me know if there is any other information you need in this matter.

Sincerely,

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I went to Mr [redacted] in in good faith that he could help me with my tax issues...his ad in the phone book says that is what he does..and when I went to talk to him he should that he could help..other wise I would have never payed him the $2000.00 That is a lot of money to change nothing..instead all he did was take my money..nothing has changed in my status..I feel he lead me to believe that he could take care of this only to just take my money.I just don't know what to do ...I feel he should not be able to do the same to other people..take your money and do nothing...please help me..