Robbins & Sons Construction

We hired "Robbins & Sons, Inc." for projects at our home in April, 2024. The company has failed to complete the jobs that they have been fully paid for; in the amount of $21,500. We have been unable to reach Mr. Robbins; we have texted him 25 times and left several voicemails; he will not return our calls or text messages. We sent him a Demand Letter via email and certified mail in October 2024 that he failed to respond to as well. We also filed a complaint with the BBB; he did not respond and now has an "F" rating. Scott Robbins was fully paid and then left us with a mess of unfinished work. I do NOT recommend this company to anyone.

They tried putting a stop on their credit card payment after days after a transaction The bank went in our favor This was the first time I have taken a credit card, ran through Square We finished our work He wants to do something the county won’t let him do after a large rain storm I told him I would give him a refund on his cobblestones since we didn’t use them

Initial Business Response /* (1000, 14, 2015/07/28) */
I'm trying to resolve the issue with the customer.
The money paid was for work performed and I purchased a section of fence that was dropped off and hauled all debris, pulled out and old fence and hauled it away and other work that was...

performed.
I am willing to pay for the haul out of the dirt and would need a receipt of what was paid.
Final Consumer Response /* (3000, 38, 2015/10/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I sent an email to the Revdex.com today with an explanation and supporting documents. Please contact me at XXX-XXX-XXXX to discuss.
Final Business Response /* (1000, 35, 2015/10/21) */
The consumer is making it seem that I was paid and then I left the job without doing the work. However, it was a performance payment. I invoice as work is completed and do not take payments in advance. I only bill for work that has been done and I did not take any money from this consumer that was not due to me. The agreement that I had with the consumer was that he was to provide me a copy of the receipt from having the dirt hauled away. I made a partial payment in good faith and was waiting for the receipt to make the remaining payment. To this date he still has not provided a copy of the receipt from the dirt haul out. If the consumer can provide a receipt for the having the dirt removed I will make the remaining payment as we agreed. The receipt is the only thing I have asked for.

Complaint: 11862209
I am rejecting...

this response because: The $2350 was fraudulently charged to me for which I received no product or service.  The credit card has credited my account with this charge.  So, I do not think I need to sign anything else.  The dispute over who pays back the credit card should be between [redacted] and [redacted] Group. [redacted] owes [redacted] the money.
Sincerely,
[redacted]

They tried putting a stop on their credit card payment after 90 days after a transaction.  The bank went in our favor.  This was the first time I have taken a credit card, ran through Square.  We finished our work.  He wants to do something the county won’t let him do after a...

large rain storm.  I told him I would give him a refund on his cobblestones since we didn’t use them.

I have made several attempts to reach Mrs. [redacted], she paid by credit card and in order for Square to allow me to refund the money I need her to sign a release form authorizing the refund. I have left messages on her voicemail , with no return calls from her.