Roanoke Regional Home Builders Association, Inc.

Troy B and Andrew F were prompt, efficient, and good technicians

As always the service is excellentTommy is always polite and thoroughI do not like that when Cook calls, their name is not on the idWe usually do not answer numbers that we don't recognize or that says anonymousSo we wait to see if they leave a message

Troy is an excellent representative of Cook Heating and Air He is courteous, informative and pleasing personality

Reliable and professional service! Would definitely recommend

We received good service from Angie and TroyWe always get good service from the Cooks Heating and Air team and they keep our equipment in tip top shape

They were on time, did a thorough job, and left everything neat and clean

Tommy H from Cook Heating and Air came to my home to do routine maintenance on my heating and cooling system Tommy is the greatest He always tells me about potential issues as well as what is working well He is courteous and very professional I'm glad Cook Heating and Air employs technicians like Tommy H Thanks for great service again!

Troy B is an OUTSTANDING technician He is reliable and honest and always on time!

Tory B is a very capable, personable technician that recently serviced the HVAC in our home at Lake Holiday We are very pleased with the service and the value provided by the entire Cook team, and especially impressed with Troy He called early, confirmed that he would be there when scheduled, and then showed up promptly on timeWill continue to use and recommend Cook HVAC

Troy BIs very professional
Explained everything and would recommend Cook hearing and Air to family and friends
Thanks for checking to make sure my family is safe

Cook Heating and Air is a dependable company Tommy is very professional and fixes the problem He lets you know what he is doing and whyHe will make suggestions when necessaryI would recommend this company

Friendly, competent, reliable work

Excellent customer service

Troy did our review and he is always very thorough, kind, and helpful We appreciate Cook Heating

Wonderful first time experience! We will definitely call them again if we need anything!

Friendly and professional

Barb and Tommy provided excellent service for me

Excellent company and Troy Bdid an excellent job with my system checkupI've been using Cook Heating and Air for a few years now and they've always been top notch!

I find Cook Heating & Air Conditioning to be an excellent choice for regular system update and serviceThe service man is knowledgeable and throughI believe them to be worthy of anyone's consideration, no mater what brand equipment is owned or contemplated for purchase

Cook's was able to provide a same-day visit when our AC went out In fact, they arrived within hours of me first calling them (and this was a Sunday) Troy was sure to call when he was on his way so we would know to expect him He was personable, friendly, and able to get our unit repaired