I have researched complaint [redacted] and found the followingWhile we do not agree with the wording and details or time line of the complaint,there were in fact issues with the installation and they were corrected Unfortunately, the installation errors did cause some unnecessary screw holes in the dry wall and some marred paintAlamo Door attempted to correct these issues, but the correction was not satisfactory to the client.Subsequently it was agreed with the client to have a vendor of his choosing, to do some additional dry wall patching and painting, and that ADS would reimburse for this cost.A check in the amount of $dollars was issued to the client, and the client acknowledged that the work was done to his satisfaction and that he had received the refund of $Signed acknowledgment is attached.It is my opinion that this matter is resolved at this pointRegards [redacted]
I have researched complaint [redacted] and found the following. While we do not agree with the wording and details or time line of the complaint,there were in fact issues with the installation and they were corrected. Unfortunately, the installation errors did cause some...
unnecessary screw holes in the dry wall and some marred paint. Alamo Door attempted to correct these issues, but the correction was not satisfactory to the client.Subsequently it was agreed with the client to have a vendor of his choosing, to do some additional dry wall patching and painting, and that ADS would reimburse for this cost.A check in the amount of $350 dollars was issued to the client, and the client acknowledged that the work was done to his satisfaction and that he had received the refund of $350. Signed acknowledgment is attached.It is my opinion that this matter is resolved at this point. Regards [redacted]
I have researched complaint [redacted] and found the followingWhile we do not agree with the wording and details or time line of the complaint,there were in fact issues with the installation and they were corrected Unfortunately, the installation errors did cause some unnecessary screw holes in the dry wall and some marred paintAlamo Door attempted to correct these issues, but the correction was not satisfactory to the client.Subsequently it was agreed with the client to have a vendor of his choosing, to do some additional dry wall patching and painting, and that ADS would reimburse for this cost.A check in the amount of $dollars was issued to the client, and the client acknowledged that the work was done to his satisfaction and that he had received the refund of $Signed acknowledgment is attached.It is my opinion that this matter is resolved at this pointRegards [redacted]
I have researched complaint [redacted] and found the following. While we do not agree with the wording and details or time line of the complaint,there were in fact issues with the installation and they were corrected. Unfortunately, the installation errors did cause some...
unnecessary screw holes in the dry wall and some marred paint. Alamo Door attempted to correct these issues, but the correction was not satisfactory to the client.Subsequently it was agreed with the client to have a vendor of his choosing, to do some additional dry wall patching and painting, and that ADS would reimburse for this cost.A check in the amount of $350 dollars was issued to the client, and the client acknowledged that the work was done to his satisfaction and that he had received the refund of $350. Signed acknowledgment is attached.It is my opinion that this matter is resolved at this point. Regards [redacted]