Road Masters Roadside Service

Company approved towings and never paid for them This is a service that I prepay Separate times in the last years I have used this serviceEach time, they made me pay out of pocket and send in a reimbursement formThey approved the charges, but said they would send me the money backThey never sent it back a single timeThey have not returned a single phone call or email [redacted] the head manager personally approved the last twoThen, after submitting the forms, no payment back to me and no returned calls or emailsI feel that I have been robbed

I was wrongfully charged for something that simply does not exists and I just want my money back Member number: [redacted] To whom this may concern, I have been a loyal customer to this company for four years now and I planned to continue to be a loyal customer until June 4th of I had an issue with my truck in Nevada on this day and called the so-called "trusted" Roadside Masters and had a tow truck called outThree hours laters, and finally at my destination, I was charged $for a THIRTY MILE driveUnder my contract, I have the first fifty miles freeWhen calling Roadside Masters I have had nothing but horrible customer servicesThey made up the fact that this $is for a hofeeWhen I called the towing company, they stated that they do not do a hookup fee but only charge hourlyWhen I called back Roadside Masters, I did not receive a call for two business daysI called again and still did not receive a call backI finally called one last time and received a

Company approved towings and never paid for them This is a service that I prepay
Separate times in the last years I have used this serviceEach time, they made me pay out of pocket and send in a reimbursement formThey approved the charges, but said they would send me the money backThey never sent it back a single timeThey have not returned a single phone call or email*** *** the head manager personally approved the last twoThen, after submitting the forms, no payment back to me and no returned calls or emailsI feel that I have been robbed

I was wrongfully charged for something that simply does not exists and I just want my money back
Member number: ***
To whom this may concern,
I have been a loyal customer to this company for four years now and I planned to continue to be a loyal customer until June 4th of I had an issue with my truck in Nevada on this day and called the so-called "trusted" Roadside Masters and had a tow truck called outThree hours laters, and finally at my destination, I was charged $for a THIRTY MILE driveUnder my contract, I have the first fifty miles freeWhen calling Roadside Masters I have had nothing but horrible customer servicesThey made up the fact that this $is for a hofeeWhen I called the towing company, they stated that they do not do a hookup fee but only charge hourlyWhen I called back Roadside Masters, I did not receive a call for two business daysI called again and still did not receive a call backI finally called one last time and received a

When we signed up for roadside assistance we were told it would be free to tow anywhere within a mile radiusWe asked multiple times if this was correct or if we had any other fees if we needed assistanceOn 4/20/we called roadside masters after our truck broke down and it needed towing milesThe man on the phone tried to charge extra fees that we were not even told about I believe this company is running a scam and I would like to be reimbursed for what we have paid since we did not agree to any extra fees