RNN Group Reviews (%countItem)
RNN Group Rating
Address: 101 Marietta St NW STE 3305, Atlanta, Georgia, United States, 30303-2730
Phone: |
Show more...
|
Fax: |
+1 (866) 466-5996 |
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for RNN Group
Add new contacts
ADVERTISEMENT
THIS COMPANY KEEPS HARASSING MY EX-EMPLOYER MULTIPLE TIMES ASKING TO VERIFY EMPLOYMENT BUT YET THEY DON'T SAY FOR WHAT AND I HAVE NO IDEA WHO THEY ARE AND THE PAPER THEY FAX DOESN'T GIVE ANY EXPLANATION WHAT IS THIS FOR, I'VE READ THIS IS A SCAM. I JUST WANT THEM TO STOP CALLING MY EX-EMPLOYER SINCE I DON'T EVEN WORK THERE ANYMORE. STILL HAVE A GOOD RELATIONSHIP WITH MY EX-EMPLOYER AND THEY KEEP ME INFORM IF ANYONE CALLS LOOKING FOR ME. RNN GROUP INC NEEDS TO BE STOP IMMEDIATELY.
No further contact by the busi I WANT FOR RNN GROUP INC TO STOP CONTACTING THE EMPLOYER. AND DELETE ANY INFORMATION THEY HAVE WITH MY NAME.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
This company has rudely called my employer twice and provided my SS number to verify employment. Who else are they sending my ss# to?
Other (requires explanation) Stop calling my place of employment.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
This company contacted my Job to verify my employment. I do not give out my personal information to ANYONE. They should not be harassing me at my place of employment. I do not know who they are and why they are contacting my employer. Why do they need my personal information? I have never heard of this company nor do I have any idea what they do. I want them to stop contacting me and contacting my employer.
No further contact by the busi This business does not have any right to my personal information. This business should STOP calling my EMPLOYER IMMEDIATELY!
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
WHOEVER THIS COMPANY IS, THEY ARE CONTINUSLY HARRASSING ME AT MY JOB, THEY HAVE CALLED MULTIPLE TIMES ASKING FOR MY SOCIAL AND VERIFICATION OF EMPLOYMENT. I HAVE NO IDEA WHO THEY ARE AND WHY THEY ARE CALLING AND WHEN THE HR MANAGER ASKS WHAT IT IS IN REFERENCE TO, THEY DO NOT GIVE ANY DETAILS, IN FACT THEY WENT AS FAR AS TOLD HER MY OB AND SOCIAL HOWEVER IT WAS INCORRECT! THEY ARE CAUSING MAJOR ISSUES FOR ME AT WORK, THESE REPS ARE VERY RUDE AND ARE BOMBARDING THE RECEPTIONIST WITH MULTPLIE CALLS THROUGHOUT THE DAY.
No further contact by the busi I NO LONGER WANT TO BE CONTACTED BY THIS BUSINESS, I HAVE BEEN RECEIVING AGRESSIVE HIGH VOLUME CALLS FROM THEM AND WOULD LIKE TO ENFORCE MY RIGHTS AND DEMANDING THEM TO STOP. I HAVE NO IDEA WHO THEY ARE OR LOCATED SO THAT I CAN SEND A CEASE AND DESIST LETTER TO THEM SO THAT IF IT CONTINUES I WILL SEEK LEGAL ACTION. PLEASE HELP.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you Revdex.com for looking into this and taking care of this matter. I never want to hear from them again.
This company called my place of employment stating they were verifying my employment for use with a financial institution. I did some research and found an executive office phone number. When I call a man picked up did not identify the company in any way, and when asked stated he was the COO of RNN Group. When I asked what they did he said they were part of the department of education and collected information for debts with the departments as well as the IRS. I stated that his company has violated numerous federal laws and unless he gave me the information as to who his company was verifying for and what the matter inteled to I would file a lawsuit. He immediately hung up the phone. An attempt to call back was met with a cell phone voicemail that stated a completely different number than I called. This company has violated numerous fair credit act laws just with me alone.
Other (requires explanation) I would like a complete statement of why this verification was perform and for who. In addition I would like to be provided the credentials of Rnn Group as the coo stated they were ( A branch of The Department of Education and IRS). If I do not receive an acceptable response in 2 business days I will formally file a lawsuit for illegal collection activities as well as disruption of my reputation in my place of employment.
RNN Group, Inc., is not a collection agency or a debt collector. RNN Group, Inc., is a third-Party verifier of employment. RNN has numerous clients across the public and private sector for which it provides this verification of employment service. Office phones can often be forwarded to cell phones and two business days elapsed between the filing of this complaint and the receipt of it.
(The consumer indicated he/she DID NOT accept the response from the business.)
They still did not verifying who they were verifying employment for. No has contacted me from their website inquiry as stated by their rep. I *** be filing legal action if this request is not
Answered. Under the fair credit act collectors do not have ananemity.
(The consumer indicated he/she DID NOT accept the response from the business.)
They should contact me I have called that number and gotten the same runaround. I *** be filing in federal court on this matter as they have failed to identify themselves properly, have failed to answer any questions and have violated numerous credit protection laws and that is just the beginning. Unless I receive a call from this company explaining themselves and answering my questions. XXXXXXXXXX
I am reaching out to sincerely apologize for your experience with RNN Group and to let you know, that after reading your experience, have personally updated our processes and controls. Please note I have also fired our COO, *** after learning how he was treating consumers and bad practices. His behavior is not what we represent and we are dedicated to supporting consumers.
Little background on RNN:
RNN Group is an INC Fastest Growing Company, in business for 7 years. We provide employment verification services where as our customers upload consumer and employer information to us, and we are contracted to contact the employer to confirm if the consumer is still currently and actively employed. Please know we are not a collector, do not collect payroll information and contracted to return employment status to our clients only.
Our representatives work from an approved script and we listen to approx. 25% of their recordings each night to make sure they are professional and in the event a consumer asks for our client name, they provide them to our website so that our compliance team can provide to them.
Please note we have 2 Corporate Phone numbers: one is for national sales and accounting XXX-XXX-XXXX and the other is our Center of Excellence, Verification Center, XXX-XXX-XXXX. This is the number you can call and be routed to the manager to request our customer information.
After releasing our COO, I have personally stepped in to handle all consumer inquiries and made several changes over the last 2 weeks. Some of them are listed below:
Moving forward:
1.our representatives *** not be able to make unlimited attempts - sending fax, email or phone calls on the same consumer.
2. I have updated our policies and procedures so that you now have multiple ways to access our client data. RNN Group implemented processes recommended by the CFPB, whereas the employment verification agent doe not have access to our client data associated with your account. They must verify you are the correct/same consumer then provide you a 7-digit code to request from our compliance department. Traditionally we were set up for the rep to direct you to make your request on our website, but we've determined this isn't fast enough so added multiple options to assure we get you the information you need as quickly and easily as possible.
Updates I've made to our processes to better serve you:
I have updated our policy to provide you faster and more options to access the client requesting us to confirm your employment.
Options for accessing our client data for your account (note the 7-digit ID # is to confirm you are the correct individual we are calling on, so that we can provide the client information.
1. By email ***@rnngroup.com,
2. The verification representative *** forward you to a manager
3. You can call our verification line to be transferred to a manager (XXX-XXX-XXXX) and/or
4. Email our compliance team directly ***@rnngroup.com.
Lastly, please note we have identified many consumers in need of help to stop law firms and agencies from "chasing" them, and I am working on a solution that *** cancel out all collection efforts on their account. I expect to roll out this consumer help product and service in June. Please know I built our current model and as a result am now dedicated to building several products, including paying off student loan debt with the purchases you make in everyday life and setting up payment plans online that immediately prohibit collection calls and law firms searching for your asset or payroll information.
Please email any of the emails above with your full name and Record ID if you would like our customer name and/or to remove you from the call list immediately.
I can remove you from the contact list in our system, immediately upon receiving an email with your Record ID and name. Please include in your email that you received my Revdex.com response and if you do not have the Record ID, I *** have my team confirm some information to look it up for you -so that we can take care if right away.
If I can help you in any other way, please email my ***@rnngroup.com team and we *** respond within 24 hours or less.
.
Sincerely
My place of employment received a call from this company asking to speak to HR dept to verify employment but the name given to verify was my maiden name I haven't went by in over 7 years and had a bankruptcy filed under so I'm not sure what debt this company would be trying to collect and I haven't received any notices via mail from this company before my employer was contacted so I'm not sure why this company would be calling to verify information on me.
No further contact by the busi To find out why this company is contacting my employer and to not contact them again to contact me personally to verify anything.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
(The consumer indicated he/she ACCEPTED the response from the business.)
RNN Group repeatedly calls and e-mails to the point of harassment looking for employee verification and information and will not state the reason. I just received 4 calls within 5 minutes and this was followed up with an e-mail. This is after several calls over the last few days when they were told we are not giving out any employee information.
No further contact by the busi I would like them to cease and desist all attempts to contact our company for any reason. They are disrupting our business.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Thank you again
(The consumer indicated he/she ACCEPTED the response from the business.)
This company's practices are extremely disrespectful.They were rude, and they were persistent. This is now over 70 cases they have against them. At what point do they get shut down?
Rest assured if they do contact me again this will not end with the Revdex.com. A law suit will follow.
This business called my employer to see if I am employed and then they send a fax that everyone could see with my last married name that I have not had in over 5 years and also had the last 4 digits of my social security number on this fax asking my business to fill out if I am employed, how many hours do I work, employer number, company payroll address, company FEIN number. I do not appreciate them calling my job and faxing paper work to the business with my last 4 digits of my social number that everyone could see and also wrong last name. They are violating my privacy. I called to see what they want they said they are a company that verify information for financial institutions. She couldn't give me who they verifying for and told me my agent is Daniel R Extension # ***. Left a message no call back. Tried calling again and that extension does not exist. Called the phone number twice again to talk to someone it tells me no one a available leave a message then it goes to a busy signal and hangs up can't leave a message. Please tell this company to leave me and my employer alone. They can call me personally if they need to talk.
No further contact by the busi Do not call my employer or fax anything to them. If they need to contact me they call me directly so I know who is asking for my Information with all these scams that is going on who knows what these people are after
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
This place has called and harrassed my place of employment to verify employment. They have gone as far as to fax a paper to verify. I have no idea who they are and why they are doing this. From what I'm reading, it is not a safe company
No further contact by the busi Quit harassing my employer and me.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
(The consumer indicated he/she ACCEPTED the response from the business.)
This company had called my work and personal cell asking for employment verification and I have not authorized anyone for employement verfication so not sure why they were calling. They knew the company I worked for and asked to verify my ssn. The customer service person could not answer as to who they were calling for other than that they were a 3rd party company hired to verify employement but she did refer me to go to their website at www.rnngroup.com for contact information, which they don't have any numbers there except to email them. I called again to talk to someone but they never picked up the phone. Their phone number is 470-205-4014. The extention # they gave is 712 and her name is Deborah.
No further contact by the busi Please have this company checked because they sound really shady and not ligit. I want no further contact with them and their data system should be checked because they are probably selling personal information.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
This company contacted my offices to verify my employment. When I asked what this was in regards to they did not give me an answer. I politely asked them to not contact my place of employment. Do not know who they are and why they are contacting my employer.
No further contact by the busi I want this business to quit contacting my employer, as well as myself.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
My former employer contacted me saying that someone from this company has been calling and faxing them asking for employment verification. I am no longer employed by that company. please stop contacting them so they can stop contacting me. If you need verification, contact me directly so you can get the information you need. Thank you.
No further contact by the busi Please do not contact my former employer anymore. Contact me directly. Thank you
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
This company constantly harasses my place of employment, SOMEHOW procuring my social security number, to ask the nature of my employment and that they are "verifying employment." It is absolute harassment as I have never dealt with this company, nor have any outstanding matters. I plan on taking serious legal action as I've already contacted attorneys to look into them, so as to not let this vicious, repetitive cycle happen to others.
No further contact by the busi Reasoning for contact, absence of future contact, closure of this business
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.
I have no idea who this company is but they keep on calling my company requesting my social security number and other personal information.
If they attempt this again I will contact the authorities. I take identity theft seriously
No further contact by the busi Stop calling my place of business.
Thank you for communicating through the Revdex.com. RNN takes identity theft very seriously too and your identity has not been, and is not being, compromised by RNN. RNN is a third-party verifier of employment and is hired by its clients for that purpose. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.
using my private information to solicit information from third parties.
No further contact by the busi do not contact me or my employers again. a lawsuit will be initiated against RNN Group if this occurs again.
RNN Group, Inc., or any other entity for that matter, cannot provide you the relief you request if no one knows who you are or how to contact you (or not contact you).
This place keeps calling my work and faxing papers wanting to verify my employment and wanting my ssn. They are a scam.
No further contact by the busi Stop calling my work. They have no right to be contacting my work for verification.
Thank you for communicating through the Revdex.com. RNN Group, Inc., is not a scam but rather is a third-party verifier of employment and does so on behalf of its clients who have a permissible purpose in verifying an individual's place of employment. Despite this, you will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
RNN GROUP CALLED MY PLACE OF EMPLOYMENT TO VERIFY MY EMPLOYMENT AND I ANSWER THE PHONES. THE GIRL ACTUALLY READ MY LAST 4 DIGITS OF SS# LIKE IT WAS NOTHING. I DON'T OWE ANYONE MONEY AND THERE IS NO NEED TO CONTACT MY JOB. I WAS GIVEN A REF # AND TOLD TO GO TO RNNGROUP.COM TO FIND OUT WHO WAS TRYING TO VERIFY MY EMPLOYMENT AND ONCE I GOT ONTO TO THE HOME PAGE, THERE WAS ABSOLUTELY NOWHERE TO PUT THIS REF # IN. LIES! I AM SO SICK OF SCAMS AND PEOPLE THINKING THEY CAN CALL YOUR EMPLOYER AND INTIMIDATE YOU. GROW UP AND GET A REAL JOB.
No further contact by the busi STOP CALLING MY JOB. STOP HARASSING ME. STOP LYING. *** OFF.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.
Business called and emailed my employer and had wanted to verify that I still worked there and also gave the last 4 of my social security through a voicemail. She had called twice and left the same voicemail to my last employer and I had gotten notice from them that they are giving my last ss number out. They need to stop before they have legal proceedings brought into them from last employer and myself for a violation of privacy rights.
Contact by the Business Do not contact my employer neither contact me this is a violation to my privacy I don't know why they contacted me. or want to verify my employment
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again
RNN Group call my place of employment today to verify my employment and gave the last for digits of my ss #. My co worker answered and verify the information ask from RNN Group. My co worker did not ask for any information as to who they were and the nature of the call. I do not know who, how or why this company has my information and should not be contacting my place of employment nor giving out my ss #. I have not had any contact with this company previous today.
No further contact by the busi I would like to know the reason RNN Group contacted my place of employment and gave out my ss#.
RNN verifies place of employment on individuals for our clients. To ensure RNN has the correct individual, and subsequently the correct place of employment, RNN verifies the last four digits of the social security number provided on an individual by our client.
Company called my cell phone requesting that I verify personal information, including social security number but stated that they did not know as to the reason for their call, could not provide the name of the company that was calling or why they needed the information verified. Upon refusal to provide personally indentifing information the employee abruptly hung up. This company has now also contacted a previous employer, that I haven't worked for in over 7 years requesting employment and personal information, again including my social security number. I have not applied for any new jobs, loans or services that should require that any personal, private, identifiable and/or secure information be requested and/or verified; especially to a company that will not identifiable itself when contacting myself directly. The only reason why I even know that it was RNN Group was because they provided their contact information to my previous employer in which my previous employer provided to me in an email stating, "...We had received a verification request for you from RNN Group..." And continued on, "...you can contact them their phone number is: 470-205-4014 and email address is: [email protected]. They required personal identifiable information, including social security number(s), but did not provide reasoning for this request. We won't complete it unless you let us know and send a signed authorization..."
No further contact by the busi That this company immediately no longer attempt to contact myself; is immediately no longer able to attempt to contact previous, current and future employers via any form of communication; and lastly, cease any future possible attempts to contact any personal or business associates, by any method.
Thank you for communicating through the Revdex.com. You will receive no further contact from RNN. Your employer will not receive any further contact from RNN regarding your employment. Thank you again.