Sent: Sunday, May 10, 7:AM To: drteam Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business # [redacted] Regarding this complaint the patient received his papers within three daysWe consider this resolvedDr marquis
We never recieved the Revdex.com's first notification was it email or letter?We NEVER send to anonymous callers another persons dental informationAll dental info requests must be submitted by the patientWe explained to the pr n to the " assistant" three times that the employee who could help them was on vacation but upon her return she would help the patientNot really sure why they never understood after three clear slow explanations Regardless our employee returned n took care of this issueFinally paTients need to understand we cannot stop what we are doing to print out reports or answer the same question at their whimAnd if they need sonething they should plan way ahead instead of demanding it immediTelyObviouslyIm not happy about thissituation
Sent: Sunday, May 10, 7:AM To: drteam Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business # [redacted] Regarding this complaint the patient received his papers within three daysWe consider this resolvedDr marquis
We never recieved the Revdex.com's first notification was it email or letter?We NEVER send to anonymous callers another persons dental informationAll dental info requests must be submitted by the patientWe explained to the pr n to the " assistant" three times that the employee who could help them was on vacation but upon her return she would help the patientNot really sure why they never understood after three clear slow explanations Regardless our employee returned n took care of this issueFinally paTients need to understand we cannot stop what we are doing to print out reports or answer the same question at their whimAnd if they need sonething they should plan way ahead instead of demanding it immediTelyObviouslyIm not happy about thissituation