Thank you for your message In the interest of protecting your privacy, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 23, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 24, Please allow sufficient time for postal delivery
I had my loan through Sallie Mae and it was transferred to NavientNavient is the worst company I have ever had to deal with, everytime I call it is at least minutes if not moreI always try to submit my payments online, but their web site doesn't work half of the timeI will never use this terrible company for anything again in my life!
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 4, Please allow sufficient time for postal delivery
minor-latin'>A representative from the Office of Customer Advocate contacted the customer by telephone on October 17, and resolved the issue with the customer
minor-latin'>A representative from the Office of Customer Advocate contacted the customer by telephone on November 2, and resolved the issue with the customer
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 22, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I spoke with someone from Navient and filled out a piece of paper letting them know my financial situationI returned the form back to Navient and received a call back but when I call the person back and leave a message I get no responseI am continuing to get multiple phone calls a day or every few days Regards,
minor-latin;">A representative from the Office of Customer Advocate contacted the customer by telephone on May 5, and resolved the issue with the customer
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Navient was unwilling to work with me to get to a reasonable payment agreement, despite documentation of finances and given situations. They refused to after the wonderful representative, Justin, strong case and determination to help to even offer any other type of solution. The only resolution is to pay the full amount which I can't afford or default the loan. I do not think it is fair that they are so unwilling to even come to an agreement and are very one sided in this matter. Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 13, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regarding my case [redacted] I would like Navient to retrack me and my wife credit reportThank you
A representative from the Office of Customer Advocate contacted the customer by telephone on... April 6, 2016 and we are working with the customer directly to resolve the issue.
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 18, Additionally, we will continue to work with the customer directly to resolve the issue
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 29, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Stop harassing me with incessant phone calls when my account is up to dateI have attempted to enroll in automatic payments, yet the website says I have missed a paymentI have never missed a payment and Navient stated that in the letter to me Regards,
Thank you for your message In the interest of protecting your privacy, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 23, Please allow sufficient time for postal delivery
A representative from the Office of Customer Advocate contacted the customer by telephone on March 25, and resolved the issue with the customer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards,
A representative from the Office of Customer Advocate contacted the customer by telephone on June 30, and resolved the issue with the customer
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 24, Please allow sufficient time for postal delivery
I had my loan through Sallie Mae and it was transferred to NavientNavient is the worst company I have ever had to deal with, everytime I call it is at least minutes if not moreI always try to submit my payments online, but their web site doesn't work half of the timeI will never use this terrible company for anything again in my life!
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 4, Please allow sufficient time for postal delivery
minor-latin'>A representative from the Office of Customer Advocate contacted the customer by telephone on October 17, and resolved the issue with the customer
A representative from the Office of Customer Advocate contacted the customer by telephone on April 7, and resolved the issue with the customer
minor-latin'>A representative from the Office of Customer Advocate contacted the customer by telephone on November 2, and resolved the issue with the customer
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 22, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I spoke with someone from Navient and filled out a piece of paper letting them know my financial situationI returned the form back to Navient and received a call back but when I call the person back and leave a message I get no responseI am continuing to get multiple phone calls a day or every few days Regards,
minor-latin;">A representative from the Office of Customer Advocate contacted the customer by telephone on May 5, and resolved the issue with the customer
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Navient was unwilling to work with me to get to a reasonable payment agreement, despite documentation of finances and given situations. They refused to after the wonderful representative, Justin, strong case and determination to help to even offer any other type of solution. The only resolution is to pay the full amount which I can't afford or default the loan. I do not think it is fair that they are so unwilling to even come to an agreement and are very one sided in this matter. Regards,
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 13, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regarding my case [redacted] I would like Navient to retrack me and my wife credit reportThank you
A representative from the Office of Customer Advocate contacted the customer by telephone on... April 6, 2016 and we are working with the customer directly to resolve the issue.
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 18, Additionally, we will continue to work with the customer directly to resolve the issue
Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 29, Please allow sufficient time for postal delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Stop harassing me with incessant phone calls when my account is up to dateI have attempted to enroll in automatic payments, yet the website says I have missed a paymentI have never missed a payment and Navient stated that in the letter to me Regards,