In reviewing the account, an electronic posting error did not credit the account with the payment madeThis has been corrected and their is no remaining balance for this date of service. The child was seen in our office on 4/11/and services provided as requestedA A letter of
apology has been mailed directly to Mr***Unfortunately, I was not made aware of the situation by our staffAdditional training has been provided to the staff to prevent this from occuring again in the futureThank you for bringing this matter to my attention
*** ***
Practice Manager
In reviewing the account, an electronic posting error did not credit the account with the payment madeThis has been corrected and their is no remaining balance for this date of service. The child was seen in our office on 4/11/and services provided as requestedA A letter of
apology has been mailed directly to Mr***Unfortunately, I was not made aware of the situation by our staffAdditional training has been provided to the staff to prevent this from occuring again in the futureThank you for bringing this matter to my attention
*** ***
Practice Manager