Riverside Radiology and Interventional Associates, Inc.

Mr*** and Revdex.com,First of all, my apologies for the issues in resolving this account.RRIA receives initial insurance information from the facility, but not updates This resulted in the initial delay in billing the correct insurance and the release of the statements.The refund check
printed on 12/14/for $(check number ***) will be going out in today's mail.Again, I apologize for the processing delays on this account Our billing team strives to resolve accounts in a timely manner with as little patient intervention as possible.I hope you have a nice day.Thank you

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me assuming that they actually mail the check this time. I was also told on December 21st that a check had been cut on December 14th and at that time I made several verbal threats about contacting the [redacted] Attorney General's office and [redacted] Health about this provider's billing practices. It's simply inexcusable that the check would have sat on someone's desk for more than 3 weeks without being mailed, especially after my call a week after it had been cut to inquire about it's whereabouts. I'm not an accounts payable account, I am customer. If I were in need of any medical attention that required the use of a radiology department, I would drive by two [redacted] Health facilities (Dublin and Riverside) on my way to [redacted] State because of their use of [redacted] Radiology.