I went to this location before and everything seemed legit, my experience today, however was very unprofessional!! I dropped my vehicle off, went to lunch, and got a call on the way back in that my truck was finishedI walk up to the garage (might I add, has "customers" standing everywhere)The "manager" ( [redacted] ) was sitting in my front seat setting my computer and these "customers" were all standing around him chit chatting, or whatever they were doing, I am building a house, and have light fixtures, and expensive items in my truck bc I wasn't able to place them at the house when I left for workI asked the people standing around my truck, may I help yall, and ( [redacted] ) says oh there just here talking to me, I said, well I don't think you need to have people standing around a customers vehicle youre working on, very unprofessional, and not even to mention the belongings in my carWhen I told him that I had expensive belongings in my car he then tells me well we don't need to be working in your car then do we, and this other guy (service personnel?) comes out of the back saying oh no we don't need to be around your stuffI walk inside with ( [redacted] ) and this other guy follows us in, and is telling me that they have security cameras and that type thing and theyre not that type of business, I said how do I know what kind of business you are, bc as soon as something would have come up missing, you would have had no idea where it went!!! The whole experience was very unprofessional!!! However what put the icing on the cake, is when the gentleman that came inside while I was speaking with the manager, as I was backing my truck our of THEIR GARAGE he proceeds to tell me that they don't need my business bc they get thousands of customers, and them loosing me was just fineWell alrighty then!!!
I went to this location before and everything seemed legit, my experience today, however was very unprofessional!! I dropped my vehicle off, went to lunch, and got a call on the way back in that my truck was finished. I walk up to the garage (might I add, has "customers" standing everywhere). The "manager" ([redacted]) was sitting in my front seat setting my computer and these "customers" were all standing around him chit chatting, or whatever they were doing, I am building a house, and have light fixtures, and expensive items in my truck bc I wasn't able to place them at the house when I left for work. I asked the people standing around my truck, may I help yall, and ([redacted]) says oh there just here talking to me, I said, well I don't think you need to have people standing around a customers vehicle youre working on, very unprofessional, and not even to mention the belongings in my car. When I told him that I had expensive belongings in my car he then tells me well we don't need to be working in your car then do we, and this other guy (service personnel?) comes out of the back saying oh no we don't need to be around your stuff. I walk inside with ([redacted]) and this other guy follows us in, and is telling me that they have security cameras and that type thing and theyre not that type of business, I said how do I know what kind of business you are, bc as soon as something would have come up missing, you would have had no idea where it went!!! The whole experience was very unprofessional!!! However what put the icing on the cake, is when the gentleman that came inside while I was speaking with the manager, as I was backing my truck our of THEIR GARAGE he proceeds to tell me that they don't need my business bc they get thousands of customers, and them loosing me was just fine... Well alrighty then!!!
I went to this location before and everything seemed legit, my experience today, however was very unprofessional!! I dropped my vehicle off, went to lunch, and got a call on the way back in that my truck was finishedI walk up to the garage (might I add, has "customers" standing everywhere)The "manager" ( [redacted] ) was sitting in my front seat setting my computer and these "customers" were all standing around him chit chatting, or whatever they were doing, I am building a house, and have light fixtures, and expensive items in my truck bc I wasn't able to place them at the house when I left for workI asked the people standing around my truck, may I help yall, and ( [redacted] ) says oh there just here talking to me, I said, well I don't think you need to have people standing around a customers vehicle youre working on, very unprofessional, and not even to mention the belongings in my carWhen I told him that I had expensive belongings in my car he then tells me well we don't need to be working in your car then do we, and this other guy (service personnel?) comes out of the back saying oh no we don't need to be around your stuffI walk inside with ( [redacted] ) and this other guy follows us in, and is telling me that they have security cameras and that type thing and theyre not that type of business, I said how do I know what kind of business you are, bc as soon as something would have come up missing, you would have had no idea where it went!!! The whole experience was very unprofessional!!! However what put the icing on the cake, is when the gentleman that came inside while I was speaking with the manager, as I was backing my truck our of THEIR GARAGE he proceeds to tell me that they don't need my business bc they get thousands of customers, and them loosing me was just fineWell alrighty then!!!
I went to this location before and everything seemed legit, my experience today, however was very unprofessional!! I dropped my vehicle off, went to lunch, and got a call on the way back in that my truck was finished. I walk up to the garage (might I add, has "customers" standing everywhere). The "manager" ([redacted]) was sitting in my front seat setting my computer and these "customers" were all standing around him chit chatting, or whatever they were doing, I am building a house, and have light fixtures, and expensive items in my truck bc I wasn't able to place them at the house when I left for work. I asked the people standing around my truck, may I help yall, and ([redacted]) says oh there just here talking to me, I said, well I don't think you need to have people standing around a customers vehicle youre working on, very unprofessional, and not even to mention the belongings in my car. When I told him that I had expensive belongings in my car he then tells me well we don't need to be working in your car then do we, and this other guy (service personnel?) comes out of the back saying oh no we don't need to be around your stuff. I walk inside with ([redacted]) and this other guy follows us in, and is telling me that they have security cameras and that type thing and theyre not that type of business, I said how do I know what kind of business you are, bc as soon as something would have come up missing, you would have had no idea where it went!!! The whole experience was very unprofessional!!! However what put the icing on the cake, is when the gentleman that came inside while I was speaking with the manager, as I was backing my truck our of THEIR GARAGE he proceeds to tell me that they don't need my business bc they get thousands of customers, and them loosing me was just fine... Well alrighty then!!!