Riverbend Medical Group Reviews (3)
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Riverbend Medical Group Rating
Description: Health & Medical (General)
Address: 305 Bicentennial Highway, Springfield, Massachusetts, United States, 01101
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www.riverbendmedical.com
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I had a 10am appointment today, I didn't mind the wait because they were so busyBut I then heard the assistant tell the eye doctor to go into another room because that person was not diabeticI amThe assistant then came in the room and asked me my name, I assume they didn't think I would notice that the eye doctor went in all the rooms with people that came in after me because they were not diabetics! I have come here to Riverbend for a very long time, over yearsBut today, I was there for hours, hour after my eyes were dialated until I walked out, refusing to allow them finish my appointmentWhat they probably don't know is that you can hear everything through the doorsI was so upset I refuse to go back there and will go to another unaffiliated place up the street from me
I had a 10am appointment today, I didn't mind the wait because they were so busy. But I then heard the assistant tell the eye doctor to go into another room because that person was not diabetic. I am. The assistant then came in the room and asked me my name, I assume they didn't think I would notice that the eye doctor went in all the rooms with people that came in after me because they were not diabetics! I have come here to Riverbend for a very long time, over 20 years. But today, I was there for 2 hours, 1 hour after my eyes were dialated until I walked out, refusing to allow them finish my appointment. What they probably don't know is that you can hear everything through the doors. I was so upset I refuse to go back there and will go to another unaffiliated place up the street from me.
I had a 10am appointment today, I didn't mind the wait because they were so busy. But I then heard the assistant tell the eye doctor to go into another room because that person was not diabetic. I am. The assistant then came in the room and asked me my name, I assume they didn't think I would notice that the eye doctor went in all the rooms with people that came in after me because they were not diabetics! I have come here to Riverbend for a very long time, over 20 years. But today, I was there for 2 hours, 1 hour after my eyes were dialated until I walked out, refusing to allow them finish my appointment. What they probably don't know is that you can hear everything through the doors. I was so upset I refuse to go back there and will go to another unaffiliated place up the street from me.