River Otter Water Taxi

We are unhappy that Don and Peggy M [redacted] have had unpleasant experience with our store Since the complaint was filed a week ago, they have been able to find a suitable replacement for the sectional sofa as well as bedroom pieces and an area rug We have exchanged the sectional sofa and will deliver the other pieces on their arrival We have refunded $We are pleased that a mutually satisfactory resolution was found for this transaction.Jim O***Store ManagerLadlows Fine Furniture

Revdex.com of Phoenix has passed on your complaint regarding your dining table to me I am sorry that you are having the problem with your finish and do not completely agree with our service department’s evaluation I have reviewed the situation We have in fact sold many of these
table without issues and are confident in the quality All decorative tops of this sort from all fine manufacturers are veneered and cannot stand up to prolonged contact with moisture I am not, however unsympathetic about your situation would like to help out if we can I am working with the manufacturer to try to come up with a possible solution that will be satisfactory to you I will be back in touch after we have reviewed the options. Thank you, *** ***

We are unhappy that Don and Peggy M[redacted] have had unpleasant experience with our store.  Since the complaint was filed a week ago, they have been able to find a suitable replacement for the sectional sofa as well as bedroom pieces and an area rug.  We have exchanged the sectional sofa and...

will deliver the other pieces on their arrival.  We have refunded $1072.13. We are pleased that a mutually satisfactory resolution was found for this transaction.Jim O[redacted]Store ManagerLadlows Fine Furniture