River of Software Reviews (3)
River of Software Rating
Description: Educational Materials - Home Schooling, Educational Research
Address: 572 West Broad Street #297, Hazleton, Pennsylvania, United States, 18201
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Review: I placed an online order with k12software.com in mid October for keyboard skins for my classroom. I received a receipt by email confirming my order. By mid November when I had not received my products I placed a call and was immediately directed to a voicemail/answering machine. I left a message. Two days later still no return call. I called again and same situation, immediately sent to voicemail. I left a message again with still no response. I then sent an email to the email listed on the company website, and still no response. This company has taken my money and will not return my calls. I have been unsuccessful in trying to talk to someone in person on the phone.Desired Settlement: All I want is a refund, I no longer wish to conduct business with this company and no longer want to products I ordered.
Review: On 9/11/13 I place an order online from K12 Software for Worksheet Magic product # [redacted]. I have not received my purchase. My order # is [redacted] I've called more than once and left massages. I left my cell number (###-###-####) and as well as my email address and have yet to received a return call or email.Desired Settlement: I'd like the product and/or a refund.
Review: On October 29th, 2013 I placed an order with K12software for 25 keyboard covers. I was charged for this order and never received the covers. At the same time my credit card number was stolen and I cancelled my credit card. I tried to contact the company to see if my order went through. I had no response. At the time I was unaware that my credit card had been charged so I assumed the order did not go through and placed a second order on December 7 for 25 keyboard covers. I received an email confirmation of my order both times. I was not charged for the second order, but have still not received the covers and have been charged $203.74. I have sent several emails and called many times with not once getting a response. I would like my keyboard covers or a refund of the money.Desired Settlement: I would like my money of $203.74 refunded or the keyboard covers.