Ritter's Notary Services

Hello, here is the bill in which I thought was attached the frist time.
Otherwise, I am not sure what additional info you are referring to?
 
[redacted]

[redacted]
I have...

reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The statment made by this business owner is totally false; I am providing a paper trail of how we operate and procedures that we follow on a day to day operation that proves this customer ordered and received our merchindise and made serveral more false statements to both me and my accounting department. On one occasion when I personally spoke with this customer he promised to return the product I sent  him a return [redacted] label # [redacted] and he never attempted to return our products.
I have attached paperwork to show that we had several correspondence with this customer.
Page 1 = On 5/8/2013 our office contacted this customer offered him a price quote on some toner cartridges and he accepted the offer to receive our quote.
Page 2 = One of our Rep's contacted this customer to offer products for his use and to pay within 7 days, Customer accepted the Offer.
                However, as you can see there are many notes on page 2 because our office made serveral calls to this customer and promised on serveral occasions that he paid the bill throuh online bankbanking. We never received a
                check from his online banking institution.
Page 3 = Is our warehouse invoice to show that on the same day this customer place his order, we then sent the order to our warehouse for processing and shipping.
Page 4 = Shows that on the same day that customer ordered the products we invoiced him for the products
Page 5 = Shows the product was shipped on Monday the 15th and arrived to Customers door the very next day.
 
Note: I find it very hard to believe this customer would deny this bill of $123.01 with this being a small list of interactions our office has had with him; not counting the countless phone calls and emails that we have made to this man; I have already taken a big lose trying to collect this debt without filing small claims or selling it to a collection agency.
Regards,
[redacted]

Review: On 7-15-13 my company sold [redacted] some Ink and Toner supplies on a "Due upon Receipt" invoice.I have contacted Mr. [redacted] on several occasions; at one point Mr. [redacted] to me that the cartridges were no good that we shipped him; I said to him not a problem I will pick them up and cancel your invoice. I sent Mr. [redacted] a prepaid [redacted] label to return the cartridge to me, to this day 10-21-14 have not returned the cartridges neither has he bothered to pay any amount on his outstanding bill of $123.01Desired Settlement: Our company would like for Mr. [redacted] to fulfill him obligation and promise to pay this bill in full.

Consumer

Response:

Hello, here is the bill in which I thought was attached the frist time.

Otherwise, I am not sure what additional info you are referring to?