Ripped Deals

Revdex.com of Metro Washington DC Nov (days ago) to me ---------- Forwarded message ---------- From: Alpha Fuel X Date: Fri, Oct 31, at 2:PM Subject: Complaint ID: [redacted] To: [email protected] Hello, We received a notice about a complaint by [redacted] The Complaint ID is: [redacted] We had settled this issue with the customer previously when we received notice from the Washington State Attorney General Below is the forwarded messages from that complaint and how we settled it Is there anything else you need from us to deal with this complaint? Thanks Alpha Fuel X Team Begin forwarded message: From: Alpha Fuel X Subject: Re: : A notice from the Washington State Attorney General's Office Date: September 8, at 12:51:PM EDT To: [email protected] Hello, As you can see from this response, our support email is valid and actively monitored We run a trial and membership supplement program, this starts with a cent charge and then the $charge if the trial is not canceled We were unaware that this original charge was fraudulent and shipped out the trial to the address provided We have asked Accounts Receivable to delete the collection against [redacted] We have also refunded the original cent charge We are sorry for the inconvenience that this has caused [redacted] If [redacted] would like to reach us he may email us at [email protected] Thanks Alpha Fuel X Team On Sep 8, 2014, at 12:PM, ATG MI CRC Complaint Processing ( [redacted] ) wrote:

Revdex.com of Metro Washington DC
Nov 3 (7 days ago)
to me 
---------- Forwarded message ----------
From: Alpha Fuel X <[email protected]>
Date: Fri, Oct 31, 2014 at 2:59 PM
Subject: Complaint ID: [redacted]
To:...

[email protected]
Hello, 
We received a notice about a complaint by [redacted]. The Complaint ID is: [redacted].
We had settled this issue with the customer previously when we received notice from the Washington State Attorney General. 
Below is the forwarded messages from that complaint and how we settled it.  Is there anything else you need from us to deal with this complaint?
Thanks
Alpha Fuel X Team 
Begin forwarded message:
From: Alpha Fuel X <[email protected]>
Subject: Re: 453862 : A notice from the Washington State Attorney General's Office
Date: September 8, 2014 at 12:51:41 PM EDT
To: [email protected] 
Hello, 
As you can see from this response, our support email is valid and actively monitored. 
We run a trial and membership supplement program, this starts with a 1 cent charge and then the $87.95 charge if the trial is not canceled.
We were unaware that this original charge was fraudulent and shipped out the trial to the address provided. 
We have asked Accounts Receivable to delete the collection against [redacted]. 
We have also refunded the original 1 cent charge. 
We are sorry for the inconvenience that this has caused [redacted]. 
If [redacted] would like to reach us he may email us at [email protected]
Thanks
Alpha Fuel X Team 
 
On Sep 8, 2014, at 12:40 PM, ATG MI CRC Complaint Processing ([redacted]) <[email protected]> wrote:

Review: Received a collection notice from a company called "Accounts Receivable" representing the above named company for a product I did not purchase or receive. My credit card information was stolen and this company appeared on my statement as a purchase. I have been working with the credit card company and they have reversed the charges. I have no invoice, record or mail acknowledging this purchase. Attempt to contact this "ghost" company has been futile.Companies processing credit card information have a legal obligation to verify the actual card holder is making this purchase.. that did not happen.Desired Settlement: Remove this from collection.

Business

Response:

Revdex.com of Metro Washington DC

Nov 3 (7 days ago)

to me

---------- Forwarded message ----------

From: Alpha Fuel X <[email protected]>

Date: Fri, Oct 31, 2014 at 2:59 PM

Subject: Complaint ID: [redacted]

To: [email protected]

Hello,

We received a notice about a complaint by [redacted]. The Complaint ID is: [redacted].

We had settled this issue with the customer previously when we received notice from the Washington State Attorney General.

Below is the forwarded messages from that complaint and how we settled it. Is there anything else you need from us to deal with this complaint?

Thanks

Alpha Fuel X Team

Begin forwarded message:

From: Alpha Fuel X <[email protected]>

Subject: Re: 453862 : A notice from the Washington State Attorney General's Office

Date: September 8, 2014 at 12:51:41 PM EDT

To: [email protected]

Hello,

As you can see from this response, our support email is valid and actively monitored.

We run a trial and membership supplement program, this starts with a 1 cent charge and then the $87.95 charge if the trial is not canceled.

We were unaware that this original charge was fraudulent and shipped out the trial to the address provided.

We have asked Accounts Receivable to delete the collection against [redacted].

We have also refunded the original 1 cent charge.

We are sorry for the inconvenience that this has caused [redacted].

If [redacted] would like to reach us he may email us at [email protected]

Thanks

Alpha Fuel X Team

On Sep 8, 2014, at 12:40 PM, ATG MI CRC Complaint Processing ([redacted]) <[email protected]> wrote: