Riolo Orthodontics

To Whom it may concern,*** has a balance with our office of $ for his daughter ***'s treatment*** says the services are not specified, but they are it was for ***'s treatmentI am email you a copy of the ledger to show what the balance isand payments made.As we have hired a new
financial coordinator, George, patients that have an existing balance, that are past due did received a statement.Mr*** called our office very upset because he was not happy with the way the letter was put together and I, Suzie R***, talked with him and apologized to him multiple times but he would not except my apology, he wanted a written apology.We did send a letter of apology, but as it stands now we still have an owing balance of ***'s orthodontic treatment of $894.00He has never offered to pay half in easy payments.Thank YouSusan R*** Office ManagerChristopher R*** DDS MS PhD.206-467-