Rio Grande Council Boy Scouts of America

I am very sorry to hear that our customer had a bad experience for the service received at our shop.I apologize that we cannot provide a refund to a service we performedOur service is not a product and it is cannot be returned for a refundHowever, we will be glad to offer
the customer a store credit for the amount paid to our store, $We want to have an opportunity to fix the service provided, if it was not done to expectation and satisfaction if the customer.We wish that the customer would have communicated with us and let us know of the incident before going to another shop and pay again for the serviceWe would gladly repair what was done wrong and dissatisfied at no cost to the customer.Please let us know if you have any questions and/or concerns.Sincerely*** ***