Rimtyme

In reference to Ms. T[redacted]'s complaint, prior to receiving this notification from Revdex.com, I had given her two weeks free on her rent. Upon receiving the notice, I called Ms. T[redacted] to follow up to ensure she was completely happy with her wheels for her boyfriend. She st[redacted]d that the wheels and tires are...

good now, but was disappointed with the way things started. I offered to give her another week free for her troubles and apologized for the rocky start. She agreed to accept the free week. I believe she feels better about the transaction now. It was our mistake from the start and we promptly fixed the issues when we were notified of them by the customer at no charge to her.She still has the wheels and is making payments on them. She received a total of 3 weeks free totaling $87.23 in value towards the payoff on her wheels and tires. If you have any other questions, please contact me at 864.[redacted].[redacted] or by return email.Thank you,J[redacted]Store ManagerRimTyme3139 Pleasantburg DriveGreenville, SC 29609