So it might just procedure for these people to throw in the cost of extra parts without calling for consentMy husband went to pick up our vehicle and there was a charge of $Are you freaking kidding me??? We received no call, nothingSo, they just decided that tacking on a $fee would be fine and dandyThey didn't even think to get consentNOT ACCEPTABLE! Had I been the one picking up, this would not have been okThey don't just get to charge people without their consentHorrible, scammer type customer serviceI will also never use them againI will go somewhere that actually values me as a customer and provides customer service
So it might just procedure for these people to throw in the cost of extra parts without calling for consentMy husband went to pick up our vehicle and there was a charge of $Are you freaking kidding me??? We received no call, nothingSo, they just decided that tacking on a $fee would be fine and dandyThey didn't even think to get consentNOT ACCEPTABLE! Had I been the one picking up, this would not have been okThey don't just get to charge people without their consentHorrible, scammer type customer serviceI will also never use them againI will go somewhere that actually values me as a customer and provides customer service