Ridge Development Corporation

Revdex.com:At this time, my complaint, ID [redacted] regarding AdvantageCare Physicians has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Advantage Care Physicians New York has received the above-referenced complaint and appreciate the opportunity to respond*** *** states that he was quoted a $price for his office visit and was surprised when he received a billOur account review shows that *** *** was provided the deposit amount of $50, and that he will be advised of the total fee depending on the Dr.'s assessment and any other services that patient may agree to complete during the visitWe also have a signed financial agreement which states that any other balances incurred and not paid at the time of the visit will be sent to the patient as a billWe have sent the patient a copy of this document as well as a ledger explaining the billDue to privacy reasons we are not able to provide a copy of these document here.We regret the inconvenience this has caused the patientPlease feel free to contact us directly at [redacted] Regards, Amanda C [redacted] Patient Experience Team

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

We have looked into the issue and have contacted the patient to address her concernsA member of the administration team at the local office has contacted the patient today and provided a resolutionThe patient has agreed to come back in to see her doctor

Revdex.com:At this time, my complaint, ID *** regarding AdvantageCare Physicians has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Thank you very much for bringing this to our attention. We certainly apologize for any inconvenience the patient has experience regarding the issues mentioned regarding scheduling and billing.I will take the necessary steps to look into what happened and contact the patient directly to address his...

concerns as soon as possible within 48 hours.Regards, Amanda C.Patient Experience TeamAdvantage Care Physicians[redacted]
*

Advantage Care Physicians New York has received the above-referenced complaint and appreciate the opportunity to respond. [redacted] states that he was quoted a $50 price for his office visit and was surprised when he received a bill. Our account review shows that [redacted]...

[redacted] was provided the deposit amount of $50, and that he will be advised of the total fee depending on the Dr.'s assessment and any other services that patient may agree to complete during the visit. We also have a signed financial agreement which states that any other balances incurred and not paid at the time of the visit will be sent to the patient as a bill. We have sent the patient a copy of this document as well as a ledger explaining the bill. Due to privacy reasons we are not able to provide a copy  of these document here.We regret the inconvenience this has caused the patient. Please feel free to contact us directly at [redacted] Regards, Amanda C[redacted]Patient Experience Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding AdvantageCare Physicians has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]