RICK'S UTILITY SHEDS

A realistic offer would be a 30% refund (30% of the total purchase price)I have a copy of the receipt, but the agreement (that production would start on the shed as soon as the deposit was paid) was told to us on the phoneOnce we made the deposit, we quickly hired a contractor to clear the area where the shed was going (we paid a premium to have the contractor come out so quickly, because we made the deposit on the shed and were told production would start so we figured the area had to be cleared quickly)

Please see attachedWe received the letter from Revdex.com 5/23/15, at that point the shed had already been deliveredWe responded within a few daysIf [redacted] would like we can issue a gift certificate from Ricks Sheds in the amount $

We delivered the swing set on 10/18/The driver ask the customer where to put the swing setThe husband showed him where to put the swingThe driver also ask his wife check the location tooHusband and wife both confirmed the locationAnd to make sure they didn't hit the fenceThey signed
the invoice accepting delivery and everything was fine when we left.A few days later they called and ask to have the swing movedWe told them there is a chargeWe normally charge $to move a swing setWe offered to move the swing set at a discounted price of $

Please see attached.We received the letter from Revdex.com 5/23/15, at that point the shed had already been deliveredWe responded within a few days.If *** *** would like we can issue a gift certificate from Ricks Sheds in the amount $

A realistic offer would be a 30% refund (30% of the
total purchase price)I have a copy of the receipt, but the agreement (that production would start on the shed as soon as the deposit was paid) was told to us on the phoneOnce we made the deposit, we quickly hired a contractor to clear the area where the shed was going (we paid a premium to have the contractor come out so quickly, because we made the deposit on the shed and were told production would start so we figured the area had to be cleared quickly)

Please see attached.*** *** shed was delivered on 5/22/15.At this point I don't understand why they would ask for their deposit back.His shed when into production 4/right after his site-inspection and shed was delivered on 5/

A realistic offer would be
a 30% refund (30% of the total purchase price)I have a copy of the receipt, but the agreement (that production would start on the shed as soon as the deposit was paid) was told to us on the phoneOnce we made the deposit, we quickly hired a contractor to clear the area where the shed was going (we paid a premium to have the contractor come out so quickly, because we made the deposit on the shed and were told production would start so we figured the area had to be cleared quickly)

Please see attached*** *** shed was delivered on 5/22/15.At this point I don't understand why they would ask for their deposit back.His shed when into production 4/right after his site-inspection and shed was delivered on 5/

Please see attachedWe received the letter from Revdex.com 5/23/15, at that point the shed had already been deliveredWe responded within a few daysIf *** *** would like we can issue a gift certificate from Ricks Sheds in the amount $

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I assumed Rick's Sheds to be professional installersWe indicated the general area of the yard in which we would like the swing set placed, assuming, that as professionals, they would leave enough clearance for safe usageBoth my husband and I asked them if the kids would run into the fenceThey said it would be "fine." I took their word for itOnce installed they asked us to test the swingsI did, and my feet hit the fenceI told them that concerned me and they said to just swing facing the other directionThey even joked that my kids would try to jump over the fence as they got older.
This weekend, my husband and I moved the swingset ourselves with the help of familyTo do so, we disassembled part of the setI'm glad we didDuring this we discovered that several places that had been drilled for bolts contained no boltsThis company should not be working on equipment being used by small children as they have an obvious disregard for safetyMy only desired outcome now is that this complaint is posted on the Revdex.com site so that other consumers assuming a safe product will be forewarned
Regards,
*** ***