Hi, we send out all warranties after the job is complete If the customer didn't receive the warranty or misplaced it, they can call us and we can resend We will resendThanks!
we have been waiting since the end of November for the warranty and signed copy of the invoice We have contacted them EVERY couple weeks asking for the paperwork and they keep telling us "It will be Sent" I know they have stated that they will resend it but they never sent it the first time What happens if after another month we still don't receive the paperwork? Do we file another claim for it This is getting very frustrating Their customer service is terrible(has been from day 1)Can' believe a Company like this is even in business.Hoping that this will get revolved in the near future but not holding my breath
we have been waiting since the end of November 2017 for the warranty and signed copy of the...
invoice. We have contacted them EVERY couple weeks asking for the paperwork and they keep telling us "It will be Sent" I know they have stated that they will resend it but they never sent it the first time. What happens if after another month we still don't receive the paperwork? Do we file another claim for it. This is getting very frustrating. Their customer service is terrible. (has been from day 1)Can' believe a Company like this is even in business.Hoping that this will get revolved in the near future but not holding my breath.
Hi, we send out all warranties after the job is complete. If the customer didn't receive the warranty or misplaced it, they can call us and we can resend. We will resend. Thanks!
Hi, we send out all warranties after the job is complete If the customer didn't receive the warranty or misplaced it, they can call us and we can resend We will resendThanks!
we have been waiting since the end of November for the warranty and signed copy of the invoice We have contacted them EVERY couple weeks asking for the paperwork and they keep telling us "It will be Sent" I know they have stated that they will resend it but they never sent it the first time What happens if after another month we still don't receive the paperwork? Do we file another claim for it This is getting very frustrating Their customer service is terrible(has been from day 1)Can' believe a Company like this is even in business.Hoping that this will get revolved in the near future but not holding my breath
HI, Again, the warranty was sent out to customerWe have over 20,successful installations and extremely happy customers!
we have been waiting since the end of November 2017 for the warranty and signed copy of the...
invoice. We have contacted them EVERY couple weeks asking for the paperwork and they keep telling us "It will be Sent" I know they have stated that they will resend it but they never sent it the first time. What happens if after another month we still don't receive the paperwork? Do we file another claim for it. This is getting very frustrating. Their customer service is terrible. (has been from day 1)Can' believe a Company like this is even in business.Hoping that this will get revolved in the near future but not holding my breath.
HI, Again, the warranty was sent out to customer. We have over 20,000 successful installations and extremely happy customers!
Hi, we send out all warranties after the job is complete. If the customer didn't receive the warranty or misplaced it, they can call us and we can resend. We will resend. Thanks!