Rhino Roofing Reviews (41)
Rhino Roofing Rating
Description: Rhino Roofing
4413 Venture Ave, Suite 200, Duluth, MN 55811;
(218) 724-7663; Rhino Roofing is a Duluth MN based roofing company on a mission to revolutionize the industry by installing roofing systems the ACTUALLY LAST and developing a workplace that provides excellent team culture. We believe that this will ultimately result in amazing customer experiences, which is the foundation for our success. We are also using our knowledge to share content with our customers that will help them make educated buying decisions and protect them against some of the outdated and bad industry practices that have given the roofing industry a poor name. We serve the residential market with Rhino Tough roofs and siding that last in our harsh climates and the commercial market with service and maintenance that keeps properties and investments protected. We are fully licensed and insured and we serve all of MN and WI.
Working hours: Monday - Friday 7AM - 7PM; Saturday 9AM - 3PM; Payment terms: All Major Credit Cards and Checks;
About: Rhino Roofing is a Duluth MN based roofing company on a mission to revolutionize the industry by installing roofing systems the ACTUALLY LAST. Website https://rhinoroofer.com
Address: 3300 Ridgewood Ave, Springfield, Virginia, United States, 62702-2114
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Paul R [redacted] contacted the homeowner right away and fixed the leak and his ceilingPaul said the homeowner is 100% happy now
We are very sorry to hear about your experienceCustomers are always our first priorityWe will address any issues on the roof and get them handled in a timely mannerWe reached out to Mr [redacted] today (11/21/17) and made an appointment for Saturday the 25th at AM to address the issues
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meIt's not every thing I think I should getbut it should take care of big issues and I am tired of dealing with these peopleDecember 2nd I have to find and mark all the shingles that need to be removed and replacedDecember 8th they are to come out and replace shingles and my swamp cooler ductI have to deal with the restNot happy but I'll consider myself lucky to get done what they offered(I'm not going to let them remove and set my swamp cooler since I want it done right.)It isn't over yet.Thank you Revdex.com!! Regards, [redacted]
Hello ***, I am sorry that you have had these issuesWe will be contacting you to get an electrician out to your house to see where the issue isWe are very sorry for the inconvenience this has caused you. We will get all of the above issues address as soon as possible Thank
you, Rhino Roofing
Dear Ms. [redacted] I regret that you have had complications with getting an estimate from our company. I can understand your frustration because I have read your complaint several times. I am very sorry it has lead you, Ms. [redacted] to believe we here at Rhino Roofing are a “Storm Chaser.” We appreciate...
you taking the time to make this complaint. Sadly, that is what it takes for a company to get better and make corrections, so thank you again and please accept our dearest apologies. If you would still like to give Rhino Roofing the opportunity to give you an estimate, we will make sure to get that for you. If you could let us know what time would be good for us to come by so we can get some additional information for your roof. Thank you and again our deepest apologies.
We are very sorry to hear about your experience. Customers are always our first priority. We will address any issues on the roof and get them handled in a timely manner. We reached out to Mr. [redacted] today (11/21/17) and made an appointment for Saturday the 25th at 10 AM to address the...
issues.
Paul R[redacted] contacted the homeowner right away and fixed the leak and his ceiling. Paul said the homeowner is 100% happy now.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. It's not every thing I think I should get... but it should take care of 2 big issues and I am tired of dealing with these people. December 2nd I have to find and mark all the shingles that need to be removed and replaced. December 8th they are to come out and replace shingles and my swamp cooler duct. I have to deal with the rest. Not happy but I'll consider myself lucky to get done what they offered. (I'm not going to let them remove and set my swamp cooler since I want it done right.)It isn't over yet.Thank you Revdex.com!!
Regards,
[redacted]