Rhinebeck savings bank

The business has responded Please see below: We are receipt of the complaint filed for the above referenced customerManagement has attempted contact with the customer on occasions by telephone regarding this matter and has been unable to speak with herWe have reviewed the account, however for confidentiality reasons; we cannot disclose any details hereOn we mailed a letter to the customer providing clarification and a resolution to the matterShould our customer have any further questions regarding this matter we encourage her to reach out to us directly

We are in receipt of the complaint filed for the above referenced customer and in response, on Management reviewed [redacted] ***’s account and sent her a letter responding to her concernsFor confidentiality reasons; we cannot disclose any details regarding this matter hereManagement has encouraged [redacted] ***, should she have any additional questions or need further assistance regarding her account she can contact us directly

The business has responded Please see below:We are receipt of the complaint filed for the above referenced customerManagement has attempted contact with the customer on occasions by telephone regarding this matter and has been unable to speak with herWe have reviewed the account, however for confidentiality reasons; we cannot disclose any details hereOn we mailed a letter to the customer providing clarification and a resolution to the matterShould our customer have any further questions regarding this matter we encourage her to reach out to us directly

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

We are in receipt of the complaint filed for the above referenced customer and have spoken with our customer regarding this matterWe have reviewed the account, however for confidentiality reasons, we cannot disclose any details hereOn February *, 2017, we mailed a letter to our customer
providing resolutions to these matters, which have now been resolved to the customer’s satisfactionShould our customer have any further questions regarding this matter, we have encouraged him to reach out to us directly

The business has responded.  Please see below:We are receipt of the complaint filed for the above referenced customer. Management has attempted contact with the customer on 3 occasions by telephone regarding this matter and has been unable to speak with her. We have reviewed the account,...

however for confidentiality reasons; we cannot disclose any details here. On 03/**/2016 we mailed a letter to the customer providing clarification and a resolution to the matter. Should our customer have any further questions regarding this matter we encourage her to reach out to us directly.

We are in receipt of the complaint filed for the above referenced customer and in response, on 06/**/2017 Management reviewed [redacted]’s account and sent her a letter responding to her concerns. For confidentiality reasons; we cannot disclose any details regarding this matter here. Management...

has encouraged [redacted], should she have any additional questions or need further assistance regarding her account she can contact us directly.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

The business has responded.  Please see below:
We are receipt of the complaint filed for the above referenced customer. Management has attempted contact with the customer on 3...

occasions by telephone regarding this matter and has been unable to speak with her. We have reviewed the account, however for confidentiality reasons; we cannot disclose any details here. On 03/**/2016 we mailed a letter to the customer providing clarification and a resolution to the matter. Should our customer have any further questions regarding this matter we encourage her to reach out to us directly.

Review: I have always had a good experience with my bank. But On December ** and January * I did have a deposit come in from my job as early as wed of both weeks due to the holidays both falling on Fridays. Every Friday flex shopper takes out there charge for stuff I purchased from them of 35.00. Now I got the money in the bank and both weeks they did a reverse item on the money to flex shopper and charged me three overdraft fees of 35.00. The two weeks that they charged me these overdraft fee it came out to be 210.00 all together. I don't agree with them and had called a

the customer solutions dept. and I felt I got blown off. I just don't see how this can be. They can say because of the holiday they took it out later but the money was there and the charges did come in on that fridayDesired Settlement: I j.ust feel I should be awarded the overdraft fees since that money was in the bank for the 210.00 dollars

Business

Response:

The business has responded. Please see below:We are receipt of the complaint filed for the above referenced customer. Management has attempted contact with the customer on 3 occasions by telephone regarding this matter and has been unable to speak with her. We have reviewed the account, however for confidentiality reasons; we cannot disclose any details here. On 03/**/2016 we mailed a letter to the customer providing clarification and a resolution to the matter. Should our customer have any further questions regarding this matter we encourage her to reach out to us directly.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,