Reynolds Ford

Initial Business Response / [redacted] (1000, 5, 2014/03/04) */ Contact Name and Title: [redacted] Operation Contact Phone: X-XXX-XXX-XXXX Contact Email: [redacted] @gmail.com The repair on the drive belt was not covered by the customers service contractHer deductible, had it been covered was $200.00, we repaired the vehicle (including a $tow bill) for $witch the customer approved prior to the repairs being madeWe paid to have the high mount stop lamp replaced, and to have the leak at the windshield repaired by a outside company(we do not do those types of repairs in house).If there is still a leak, the customer can certainly call me @ XXX-XXX-XXXXWe would by happy to try and resolve it for her [redacted]

Our experience with Reynolds Ford very badFirst, they pulled a 'bait and switch' in the paper on the vehicle we were interested inBut, we found another vehicle we liked, so we went through the processI am not going to write the pages of information it would take to describe how bad the process was, so I will just summarize by saying that they are dishonest and they attempted to steal money from us and threatened my wife and I when we called them out on it