Rey Swimwear

The item description holly in nile blue $Named after Audrey Hepburn's beloved character, Holly Golightly, in the film Breakfast at Tiffany'sThis unique tankini top is a bandeau with removable cap sleeves and cinched sides that tieFully linedShelf braRemovable padsBottoms are sold separatelySmall is inches longHere is the link to the item, so you can see it CLEARLY states the bottoms are sold separately: http://www.reyswimwear.com/products/holly-in-nile-blue Additionally, the confirmation email states: Please note that some swimsuit bottoms are sold separately from the tops Don't forget to order your bottoms! Furthermore, the Terms and Conditions which the customer have agreed to upon purchasing from our website allow exchanges for merchandise or store credit, not returns for refundThe policy can be found here: http://www.reyswimwear.com/pages/terms-and-conditions The website does not allow the customer to complete the purchase without checking the box that they have read the Terms and ConditionsWe have notified the customer of this in email correspondence yesterday (attached)Thank you, [redacted] Manager

The item description states:
rgb(213, 209, 184); font-family: 'Goudy Bookletter 1911'; font-size: 34px; font-weight: normal; font-stretch: inherit; line-height: 50px; color: rgb(148, 112, 87); clear: none; background-color: rgb(249, 247, 233);">holly in nile blue
$79.00
Named after Audrey Hepburn's beloved character, Holly Golightly, in the 1961 film Breakfast at Tiffany's. This unique tankini top is a bandeau with removable cap sleeves and cinched sides that tie. Fully lined. Shelf bra. Removable pads. Bottoms are sold separately. Small is 22 inches long.
Here is the link to the item, so you can see it CLEARLY states the bottoms are sold separately:
http://www.reyswimwear.com/products/holly-in-nile-blue
Additionally, the confirmation email states:
Please note that some swimsuit bottoms are sold separately from the tops.  Don't forget to order your bottoms!
Furthermore, the Terms and Conditions which the customer have agreed to upon purchasing from our website allow exchanges for merchandise or store credit, not returns for refund. The policy can be found here:
http://www.reyswimwear.com/pages/terms-and-conditions
The website does not allow the customer to complete the purchase without checking the box that they have read the Terms and Conditions.
We have notified the customer of this in email correspondence yesterday (attached).
Thank you,
[redacted]
Manager

Review: On 12/3/14 I placed an order on reyswimwear.com for a two-piece bathing suit. When I selected the item and placed it in the shopping cart, there is no disclosure that the bottom part of the bathing suit is sold separately. There is no disclosure on the home page that if dissatisfied with the product , returns are not accepted nor will tthey refund your money. Their webiste is misleading and fails to properly inform the consumer what is actually in their shopping cart, and ultimately what they have purchased. It gives the strong impression of a well-covered scam.Desired Settlement: Just want to return the unused item and get my money back. Thank you

Business

Response:

The item description states:holly in nile blue$79.00Named after Audrey Hepburn's beloved character, Holly Golightly, in the 1961 film Breakfast at Tiffany's. This unique tankini top is a bandeau with removable cap sleeves and cinched sides that tie. Fully lined. Shelf bra. Removable pads. Bottoms are sold separately. Small is 22 inches long.Here is the link to the item, so you can see it CLEARLY states the bottoms are sold separately:http://www.reyswimwear.com/products/holly-in-nile-blueAdditionally, the confirmation email states:Please note that some swimsuit bottoms are sold separately from the tops. Don't forget to order your bottoms!Furthermore, the Terms and Conditions which the customer have agreed to upon purchasing from our website allow exchanges for merchandise or store credit, not returns for refund. The policy can be found here:http://www.reyswimwear.com/pages/terms-and-conditionsThe website does not allow the customer to complete the purchase without checking the box that they have read the Terms and Conditions.We have notified the customer of this in email correspondence yesterday (attached).Thank you,[redacted]Manager