Rex's Auto Sales

Business said he understands customer's request to determine the source of leak and is cooperatingBusiness needs to consult with a team member who will return to town MondayBusiness will discuss the proposed process of investigating leak (remove aged painted aluminum siding) with teamAlthough no longer under warranty, business is willing to work with customer to try to reach solutionBusiness will call customer early next week to discuss possible implementation of an inspection

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Customer called to say he has not been contacted this week by business, since there have been no voicemails on his phone (###-###-####).
Regards,
*** ***

We received two inbound calls from Mr***. One on 3/3/and another on 3/8/17. A work order was generated to our repair staff to contact Mr*** and sa time to inspect. I am checking to see how/why he was not contacted. Now that I am aware of the situation, we will
get one of our supervisors in contact with Mr***. Today. Chris Weller