[redacted] The Revdex.comComplaint # [redacted] Responce #2Anytime we have a customer who feels the product we supplied is not up to quality and industry standards, we believe we have a right to visit the job site to inspect and resolve the issuesIn this case, the customer has refused to allow us this opportunityAs stated before, we have never met this customer and had no personal contact with her prior to the purchaseWe were asked to supply a product we have supplied to others many times and have had no issuesThis is the first complaint we have ever had with her particular reason for being dissatisfiedAs stated in our last response, our door is still open for a resolve if we can visit the jobWe have three showrooms displaying 50-shower doors for our buyers to be aware, and we welcome their visits with open armsWe have nothing to hideWe hope to at least be allowed to see the problem we are being accused of creating.Sincerely [redacted]
[redacted] The Revdex.comComplaint # [redacted] Responce #2Anytime we have a customer who feels the product we supplied is not up to quality and industry standards, we believe we have a right to visit the job site to inspect and resolve the issuesIn this case, the customer has refused to allow us this opportunityAs stated before, we have never met this customer and had no personal contact with her prior to the purchaseWe were asked to supply a product we have supplied to others many times and have had no issuesThis is the first complaint we have ever had with her particular reason for being dissatisfiedAs stated in our last response, our door is still open for a resolve if we can visit the jobWe have three showrooms displaying 50-shower doors for our buyers to be aware, and we welcome their visits with open armsWe have nothing to hideWe hope to at least be allowed to see the problem we are being accused of creating.Sincerely [redacted]