As we have presented, we agreed with Mr [redacted] that he was having continuing electrical issues, and we could not pinpoint why he was having themWe were informed by a reputable Harley Dealership that this problem was persistent prior to us working on it and our EMS unit being installedWith his presentation of having replaced the ECM and this corrected the issues he was having, only backs up the fact that the ECM that was on his bike was faulty, and not our EMS unitWe are not sure why, after all of this time, that Mr [redacted] is now unhappy with an agreement that he made with our owner [redacted] over a year ago and left here happy, content, and satisfied at that timeWe would like to resolve this issue in any way we can, but we feel as if the amount of money or reimbursement Mr [redacted] is asking for is unwarranted and basis for request unsubstantiatedThanks, [redacted] Director of Sales and Marketing Millennium Technologies O-920-893-F-920-893-www.mt-llc.com
I apologize for the delay as we have been converting our entire business campus over to Office and it has created many e mail issues internallyDue to this changeover, I just received the notification of this incident, and I will need to gather information as to be able to effectively inform you of our side of the incident I will be gathering documentation related to this over the weekend, and will provide you copies of documentation with our response on Monday morning I sincerely apologize for any inconvenience this delay may have causedThanks, [redacted] Director of Sales and Marketing Millennium Technologies O-920-893-F-920-893-www.mt-llc.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
As we have presented, we agreed with Mr. [redacted] that he was having continuing electrical issues, and we could not pinpoint why he was having them. We were informed by a reputable Harley Dealership that this problem was persistent prior to us working on it and our EMS unit being installed. With his presentation of having replaced the ECM and this corrected the issues he was having, only backs up the fact that the ECM that was on his bike was faulty, and not our EMS unit. We are not sure why, after all of this time, that Mr. [redacted] is now unhappy with an agreement that he made with our owner [redacted] over a year ago and left here happy, content, and satisfied at that time.
We would like to resolve this issue in any way we can, but we feel as if the amount of money or reimbursement Mr. [redacted] is asking for is unwarranted and basis for request unsubstantiated.
Thanks,
[redacted]
Director of Sales and Marketing
Millennium Technologies
O-920-893-5595
F-920-893-4830
www.mt-llc.com
I apologize for the delay as we have been converting our entire business campus over to Office 365 and it has created many e mail issues internally. Due to this changeover, I just received the...
notification of this incident, and I will need to gather information as to be able to effectively inform you of our side of the incident.
I will be gathering documentation related to this over the weekend, and will provide you copies of documentation with our response on Monday morning.
I sincerely apologize for any inconvenience this delay may have caused.
Thanks,
[redacted]
Director of Sales and Marketing
Millennium Technologies
O-920-893-5595
F-920-893-4830
www.mt-llc.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I have attached a new document with my additional comments.
[redacted]
As we have presented, we agreed with Mr [redacted] that he was having continuing electrical issues, and we could not pinpoint why he was having themWe were informed by a reputable Harley Dealership that this problem was persistent prior to us working on it and our EMS unit being installedWith his presentation of having replaced the ECM and this corrected the issues he was having, only backs up the fact that the ECM that was on his bike was faulty, and not our EMS unitWe are not sure why, after all of this time, that Mr [redacted] is now unhappy with an agreement that he made with our owner [redacted] over a year ago and left here happy, content, and satisfied at that timeWe would like to resolve this issue in any way we can, but we feel as if the amount of money or reimbursement Mr [redacted] is asking for is unwarranted and basis for request unsubstantiatedThanks, [redacted] Director of Sales and Marketing Millennium Technologies O-920-893-F-920-893-www.mt-llc.com
I apologize for the delay as we have been converting our entire business campus over to Office and it has created many e mail issues internallyDue to this changeover, I just received the notification of this incident, and I will need to gather information as to be able to effectively inform you of our side of the incident I will be gathering documentation related to this over the weekend, and will provide you copies of documentation with our response on Monday morning I sincerely apologize for any inconvenience this delay may have causedThanks, [redacted] Director of Sales and Marketing Millennium Technologies O-920-893-F-920-893-www.mt-llc.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
As we have presented, we agreed with Mr. [redacted] that he was having continuing electrical issues, and we could not pinpoint why he was having them. We were informed by a reputable Harley Dealership that this problem was persistent prior to us working on it and our EMS unit being installed. With his presentation of having replaced the ECM and this corrected the issues he was having, only backs up the fact that the ECM that was on his bike was faulty, and not our EMS unit. We are not sure why, after all of this time, that Mr. [redacted] is now unhappy with an agreement that he made with our owner [redacted] over a year ago and left here happy, content, and satisfied at that time.
We would like to resolve this issue in any way we can, but we feel as if the amount of money or reimbursement Mr. [redacted] is asking for is unwarranted and basis for request unsubstantiated.
Thanks,
[redacted]
Director of Sales and Marketing
Millennium Technologies
O-920-893-5595
F-920-893-4830
www.mt-llc.com
I apologize for the delay as we have been converting our entire business campus over to Office 365 and it has created many e mail issues internally. Due to this changeover, I just received the...
notification of this incident, and I will need to gather information as to be able to effectively inform you of our side of the incident.
I will be gathering documentation related to this over the weekend, and will provide you copies of documentation with our response on Monday morning.
I sincerely apologize for any inconvenience this delay may have caused.
Thanks,
[redacted]
Director of Sales and Marketing
Millennium Technologies
O-920-893-5595
F-920-893-4830
www.mt-llc.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I have attached a new document with my additional comments.
[redacted]