Revivals

At this time, I have been contacted directly by Chopard USA, Ltdregarding complaint ID [redacted] , however my complaint has NOT been FULLY resolved because: Dear Sir, We have received a call from Alice (Chopard Customer Service, [redacted] ) on **/6/ informing that they will send the watch back to Geneva,HQ to repair and they will bear all the repairing costHowever, we are still waiting for written confirmation from Chopard, MalaysiaWe will keep you updated on the progress.Thank you very much for your kind help.Regards [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] Tan