Revere Roofing, LLC

To Whom It May Concern: This letter is in response to your inquiry of 7/7/16 wherein Mr. [redacted] has made a complaint. Mr. [redacted] signed two contracts, one for recoverable insurance proceeds and one for $2,900.00 on his second house. During that time, we began working with the insurance company and...

began following protocol as we normally do. The protocol includes advising the insurance company of our findings and cost to complete jobs. We do this with all of our customers in an attempt to aid our customers with any issues that may arise. Our people advised Mr. [redacted] we would be working with the insurance people. He seemed upset when he didn’t understand our process. He asked to cancel the contracts and remove the material, which we have done. We would be happy to complete the job under the same conditions originally set.