Retreat at Hart Ranch Reviews (2)
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Retreat at Hart Ranch Rating
Address: 6061 De Zavala Rd, San Antonio, Texas, United States, 78249
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I spoke with *** and *** the day the complaint was madeI do apologize I did not realize I needed to respond to this complaintThe maintenance tech found that ceiling was moist due to a leak found from the air duct in the air conditioning unitThere was a small hole in the air duct and to
much cold air was hitting the sheetrock/ceiling causing the moisture in the sheet rockMaintenace repaired the ducting that day and an outside contractor repaired the ceilingEverything has been completed as of todayThank you, *** ***Community Manager
I spoke with [redacted] and [redacted] the day the complaint was made. I do apologize I did not realize I needed to respond to this complaint. The maintenance tech found that ceiling was moist due to a leak found from the air duct in the air conditioning unit. There was a small hole in the air duct and...
to much cold air was hitting the sheetrock/ceiling causing the moisture in the sheet rock. Maintenace repaired the ducting that day and an outside contractor repaired the ceiling. Everything has been completed as of today. Thank you,
[redacted]
Community Manager