Roman Hi [redacted] , I’m sorry your experience using RetailMeNot was frustrating We have manually paid out the reward for backcountry.com Regards, [redacted] *
Complaint: [redacted] I am rejecting this response because: Hello [redacted] !I did not state I was logged out when I used the rebate siteI am notifying you of issues in your site that could have inhibited or hindered the automatic tracking system from recording the purchaseI did make valid purchases and like any other cashback/rebate company it is not hard for RetailMeNot to contact the company and get the credit for the purchase manuallyIn regards to the agent's claim that they cannot send payment to my PayPal as their system won't let them, they can send the payment via PayPal directly from the account very easily Regards, [redacted] ***
Dear Mr [redacted] , It appears you have claimed the $for your QVC rebate on December 16, The transaction ID# [redacted] If you did not receive this please let us know which email address you have associated with your paypal account so we can send you the $for the rebateThank you, [redacted] *
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I understand that RMN had an enormous backlog WRT the holidays but their lack of communication left me with few alternatives other than to pursue other mean of resolution Regards, [redacted]
Hello ***, I’m sorry you had a frustrating experience using RetailMeNot’s Cash Back offers I have manually paid out the $rewards for the purchases you made in late November and early December Please note when using our Cash Back Offers, you must have all ad blockers turned off and go directly to the merchant site from RetailMeNot.com Regards, [redacted] *
Hi [redacted] , I'm very sorry to hear you had trouble with your [redacted] gift cards! We do have a policy that ensures we take care of you if any problems occur within the initial days of purchasing a gift cardI do see that our Gift Cards team has been in close communication with you regarding your case and is working towards a resolutionAfter speaking with [redacted] , our team found that after the two orders were cancelled, [redacted] either refunded the gift cards or sent replacement cards to your addressWe will continue diligently working with you to resolve this matter and make sure all funds are recoveredAgain, I sincerely apologize for the frustrating experience and appreciate your patience! Regards, [redacted]
Hello ***,I'm sorry you had a bad experience using RetailMeNot Even though your purchase would not normally qualify, we want to honor the rebate for you as a one-time courtesy for being a valued memberPlease allow hours to receive the funds on your Paypal account.Regards, [redacted] *
Hello [redacted] I apologize you had a bad experience using an offer you found on RetailMeNot [redacted] provided us with a sale notice they were having for up to $off select furniture on November 22- Ultimately it is up to [redacted] to make the final decision to honor an offer at the point of sale Again, I apologize for any inconvenience.Regards, [redacted] *
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Thank you for taking the time to review the orders. I don’t understand why they couldn’t be reviewed by the other representatives. I do thank you and am happy we are able to solve this together. Regards, [redacted] ***
Hi [redacted] , I’m so sorry you had a frustrating experience using the cash back program on RetailMeNot! We do have it listed in our rewards promotion terms that users are limited to a maximum of five rewards per merchant in any rolling day periodAny qualifying purchases that exceed the limit of five rewards per merchant during the rolling day period will be deemed ineligible and will not receive a rewardI’m truly sorry for any inconvenience or misunderstanding! Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Hello [redacted] ,I'm sorry you had a bad experience using RetailMeNot Even though your purchase would not normally qualify, we want to honor the rebate for you as a one-time courtesy for being a valued memberPlease allow hours to receive the funds on your Paypal account.Regards, [redacted] *
Hello [redacted] , I’m sorry you had a frustrating experience using RetailMeNot’s Cash Back offers I have manually paid out the activation for your [redacted] purchases from November Regards, [redacted] *
Complaint: [redacted] I am rejecting this response because:I did not state it several times, I stated it once and it was on accidentI just went through all the emails that were sent and I see it once, so that is not several timesI told your representative that that is not what I meant and they did not respond to me after thatTarget stated that the purchase was made correctly, and the credit should've been sentI understand that I typed the wrong thing, however I clicked through retailmenot and not ebatesRetailmenot advertised a 10$ back on 50$ and I went through that way, making an account and adding the link that was needed Regards, [redacted]
Roman Hi [redacted] , I’m sorry your experience using RetailMeNot was frustrating We have manually paid out the reward for backcountry.com Regards, [redacted] *
Complaint: [redacted] I am rejecting this response because: Hello [redacted] !I did not state I was logged out when I used the rebate siteI am notifying you of issues in your site that could have inhibited or hindered the automatic tracking system from recording the purchaseI did make valid purchases and like any other cashback/rebate company it is not hard for RetailMeNot to contact the company and get the credit for the purchase manuallyIn regards to the agent's claim that they cannot send payment to my PayPal as their system won't let them, they can send the payment via PayPal directly from the account very easily Regards, [redacted] ***
Dear Mr [redacted] , It appears you have claimed the $for your QVC rebate on December 16, The transaction ID# [redacted] If you did not receive this please let us know which email address you have associated with your paypal account so we can send you the $for the rebateThank you, [redacted] *
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I understand that RMN had an enormous backlog WRT the holidays but their lack of communication left me with few alternatives other than to pursue other mean of resolution Regards, [redacted]
Hello ***, I’m sorry you had a frustrating experience using RetailMeNot’s Cash Back offers I have manually paid out the $rewards for the purchases you made in late November and early December Please note when using our Cash Back Offers, you must have all ad blockers turned off and go directly to the merchant site from RetailMeNot.com Regards, [redacted] *
Hi [redacted] , I'm very sorry to hear you had trouble with your [redacted] gift cards! We do have a policy that ensures we take care of you if any problems occur within the initial days of purchasing a gift cardI do see that our Gift Cards team has been in close communication with you regarding your case and is working towards a resolutionAfter speaking with [redacted] , our team found that after the two orders were cancelled, [redacted] either refunded the gift cards or sent replacement cards to your addressWe will continue diligently working with you to resolve this matter and make sure all funds are recoveredAgain, I sincerely apologize for the frustrating experience and appreciate your patience! Regards, [redacted]
Hello ***,I'm sorry you had a bad experience using RetailMeNot Even though your purchase would not normally qualify, we want to honor the rebate for you as a one-time courtesy for being a valued memberPlease allow hours to receive the funds on your Paypal account.Regards, [redacted] *
Hello [redacted] I apologize you had a bad experience using an offer you found on RetailMeNot [redacted] provided us with a sale notice they were having for up to $off select furniture on November 22- Ultimately it is up to [redacted] to make the final decision to honor an offer at the point of sale Again, I apologize for any inconvenience.Regards, [redacted] *
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Thank you for taking the time to review the orders. I don’t understand why they couldn’t be reviewed by the other representatives. I do thank you and am happy we are able to solve this together. Regards, [redacted] ***
Hi [redacted] , I’m so sorry you had a frustrating experience using the cash back program on RetailMeNot! We do have it listed in our rewards promotion terms that users are limited to a maximum of five rewards per merchant in any rolling day periodAny qualifying purchases that exceed the limit of five rewards per merchant during the rolling day period will be deemed ineligible and will not receive a rewardI’m truly sorry for any inconvenience or misunderstanding! Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Hello [redacted] ,I'm sorry you had a bad experience using RetailMeNot Even though your purchase would not normally qualify, we want to honor the rebate for you as a one-time courtesy for being a valued memberPlease allow hours to receive the funds on your Paypal account.Regards, [redacted] *
Hello [redacted] , I’m sorry you had a frustrating experience using RetailMeNot’s Cash Back offers I have manually paid out the activation for your [redacted] purchases from November Regards, [redacted] *
Complaint: [redacted] I am rejecting this response because:I did not state it several times, I stated it once and it was on accidentI just went through all the emails that were sent and I see it once, so that is not several timesI told your representative that that is not what I meant and they did not respond to me after thatTarget stated that the purchase was made correctly, and the credit should've been sentI understand that I typed the wrong thing, however I clicked through retailmenot and not ebatesRetailmenot advertised a 10$ back on 50$ and I went through that way, making an account and adding the link that was needed Regards, [redacted]