Thank you for the opportunity to respond. Per the client’s request, we refunded her the remaining 5% on 12/5/2016, which combined with the original refund, accounts for a 100% refund.We write many hundreds of resumes each year and this is our first Revdex.com complaint. We find that our attention
towards outstanding customer service, integrity, communication and quality deliverables, serves our clientele well. But we are human and as hard as we try for perfection, we do not always hit that lofty objectiveIn this case, we missed the client's time preferences she sent in an email.This key piece of information was unknown at the time that the refund less credit card processing cost was offered, otherwise a full refund would have been issued.We regret the inconvenience to our client and wish her the all the best in her career endeavors.Regards,*** ***Cheif Job Career & Personal Marketing Strategist
Thank you for the opportunity to respond. Per the client’s request, we refunded her the remaining 5% on 12/5/2016, which combined with the original refund, accounts for a 100% refund.We write many hundreds of resumes each year and this is our first Revdex.com complaint. We find that our attention
towards outstanding customer service, integrity, communication and quality deliverables, serves our clientele well. But we are human and as hard as we try for perfection, we do not always hit that lofty objectiveIn this case, we missed the client's time preferences she sent in an email.This key piece of information was unknown at the time that the refund less credit card processing cost was offered, otherwise a full refund would have been issued.We regret the inconvenience to our client and wish her the all the best in her career endeavors.Regards,*** ***Cheif Job Career & Personal Marketing Strategist